Supervisor

DSW Designer Shoe Warehouse; Vernon; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading footwear retailer in Vernon, Canada is seeking a Part-time Supervisor to enhance customer experience and lead store operations. In this role, you’ll interact closely with customers and co-workers, ensuring excellent service while maximizing business results. The ideal candidate will be team-oriented, flexible, and motivated to achieve goals. Benefits include a 30% merchandise discount, flexible scheduling, and opportunities for growth. Join us to help create an inclusive environment for our customers.

Benefits

30% discount on regular priced merchandise

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Growth opportunities

Qualifications

• Open and approachable attitude when interacting with customers and co‑workers.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast‑paced team environment.

Responsibilities

• Maximize store business results through exceptional customer experiences.
• Maintain product knowledge and industry trends.
• Coach and provide feedback to achieve segment success.

Skills

Customer service

Team collaboration

Flexibility

Leadership

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a (Part‑time) Supervisor for our Shoe Co. banner who will put their best foot forward. As a (Part‑time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for role model service standards, coaching and leading the team to achieve store objectives, which includes in‑store sales, web orders, and goals as directed by the Store Manager. Your ability to thrive in a fast‑paced environment, collaborate and execute on operational excellence will be key to your success in this role.

Key Responsibilities

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge.
• Facilitates achievement of business results by role‑modeling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Coaches and provides feedback as directed by Store Management to achieve segment success.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintains effective, open lines of communication with the Store Manager.
• Opens and closes the store proficiently.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast‑paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adopt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Benefits

• 30% discount on regular priced merchandise in-store.
• Flexible scheduling.
• Monthly bonus potential and additional opportunities.
• 24/7 support through Employee Assistance Program, including licensed counsellors, work/life specialists, legal and financial assistance.
• Unlimited opportunity for growth, training and development programs.
• Open Door Policy and much more.

Pay

$18.85 to $20.94 per hour.

This posting is for an existing vacancy within Designer Brands Canada.

Accommodations

Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Use of Artificial Intelligence: some roles may use artificial intelligence‑enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.

To view all open positions, visit our Career Page at https://careers.designerbrandscanada.com/