The Shoe Co. - Assistant Manager

The Shoe Co.; St. Albert; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading footwear retailer in Canada is seeking an experienced Assistant Manager to oversee store operations and ensure exceptional customer experiences. Responsibilities include leading a dynamic team, achieving sales targets, and maintaining operational integrity. The ideal candidate has a proven track record in retail supervision and is proficient in essential computer programs. This position includes numerous benefits and opportunities for growth within a supportive environment.

Benefits

30% employee discount

Competitive benefits package

Paid time off

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Qualifications

• Minimum 2 to 3 years of experience in a supervisory retail role.
• Proficiency in using computer software for reporting and communication.
• Ability to work flexible shifts, including days, evenings, and weekends.

Responsibilities

• Lead the store team to achieve sales and customer satisfaction objectives.
• Recruit, manage, and develop talent within the store.
• Ensure adherence to company policies while fostering a positive shopping experience.

Skills

Sales achievement

Customer experience

Team leadership

Problem-solving

Multitasking

Tools

MS Word

Excel

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for an Assistant Manager for our Shoe Co. banner who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast pace environment, lead a dynamic team, collaborate and execute on operational excellence will be key to your success in this role.

Key job accountabilities:

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, manage, develop, and train top talent who have a love of shoes.
• Achieves company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility.
• Develops and implements agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.

Qualifications:

• Proven success in the achievement of sales and profitability targets.
• Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs.
• Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience.
• Minimum 2 to 3 years of experience in progressive retail supervisory role.
• Ability to work, days, closing shifts and weekends.

Working here is a shoe lover’s dream.

• 30% discount off at our stores on regular priced merchandise.
• A competitive benefits package (Full Time Associates Only).
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only).
• Flexible scheduling.
• Additional benefits include monthly bonus potential, opportunities.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and MUCH MORE.

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need.

Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/