Tenant Insurance Advisor: Growth‑Driven, Tech‑Enabled Support

Summit Commercial Solutions; Kelowna; Hybrid; CAD 50,000 - 60,000; Full time

Job summary

A leading commercial insurance brokerage in Kelowna seeks a Tenant Insurance Advisor to manage the client experience for tenant insurance policies. This position involves responding to inquiries, guiding clients through their policy lifecycle, and enhancing operational efficiency. The ideal candidate has over a year of experience in customer support or sales, a CAIB 1 license, and excellent communication skills. Work in a dynamic, tech-enabled environment that fosters growth and offers competitive compensation of $50,000 - $60,000.

Benefits

Flexible health and dental plans

Competitive vacation and personal days

Modern workspace in Kelowna

Supportive team culture

Work-from-home opportunities

Qualifications

• 1+ years of experience in sales or customer support roles.
• Ability to obtain and maintain provincial insurance licensing.
• Demonstrated ability to efficiently use new technologies and tools.

Responsibilities

• Manage tenant insurance client experience from start to finish.
• Respond to all tenant insurance inquiries promptly.
• Guide clients through the entire policy lifecycle from setup to claims.

Skills

Sales experience

Customer support experience

Detail-oriented

Excellent communication skills

Quick learner of technologies

Education

CAIB 1 license

Provincial insurance licensing

Job description

A leading commercial insurance brokerage in Kelowna seeks a Tenant Insurance Advisor to manage the client experience for tenant insurance policies. This position involves responding to inquiries, guiding clients through their policy lifecycle, and enhancing operational efficiency. The ideal candidate has over a year of experience in customer support or sales, a CAIB 1 license, and excellent communication skills. Work in a dynamic, tech-enabled environment that fosters growth and offers competitive compensation of $50,000 - $60,000.