Telehealth Clerk

Telehealth; Southwestern Ontario; On-site; CAD 74,000 - 79,000; Full time

Job summary

A healthcare service provider is seeking a dedicated Telehealth Clerk to provide reception and administrative support for patients and staff at Royal Perth Hospital. The ideal candidate will possess strong communication skills and experience in similar roles. This full-time position offers flexibility and professional development opportunities. If you are passionate about patient care and looking to grow in a supportive environment, we encourage you to apply.

Benefits

Professional Development Opportunities

Flexible working arrangements

Employer-contributed superannuation

Qualifications

• Experience in similar reception or administrative roles.
• Ability to manage patient interactions efficiently.
• Familiarity with health regulations and protocols.

Responsibilities

• Provide comprehensive reception and administrative service.
• Support patients and staff availing Telehealth services.
• Assist with scheduling and managing appointments.

Skills

Reception and administrative service

Patient care

Handling of medical records

Communication skills

Job description

Position Title

Telehealth Clerk

Location

Perth – Royal Perth Hospital

Salary

HSO Level G2 $74,031 to $78,820

Work Type

Fixed Term – Full Time, Permanent – Full Time

Position No.

00603200

Closing Date

2025-12-22 4:00 PM (YYYY-MM-DD)

Eligibility to Apply

To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments).

Conditions

WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. In addition, applicants may be required to undertake a working with children check (if required for the role), a pre‑employment health assessment and may be asked to provide references that comment on integrity and ethical behaviour. Adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.

Position Profile

The Telehealth Clerk provides comprehensive reception and administrative service to the patients and staff of the Royal Perth Bentley Group who avail the Telehealth services.

Area Profile

Royal Perth Hospital (RPH) is Perth’s inner‑city, tertiary adult hospital and part of the Royal Perth Bentley Group. Home to the State Major Adult Trauma Service, RPH offers tertiary‑level emergency medicine, mental health, complex and elective surgical care, and specialist medical services. It is also a premier teaching hospital and contributes to innovation and excellence in medical research and patient care.

Benefits

• Professional Development Opportunities and study leave assistance
• Flexible working arrangements
• Flexible leave arrangements
• Other professional and location based allowances
• 12% employer‑contributed superannuation into a fund of your choice

Application Instructions

Applicants are requested to apply online (link). It is preferable that one of your referees is a current supervisor or manager. Applicants should prepare a statement addressing the selection criteria in no more than 2–3 pages and provide a detailed curriculum vitae summarising your experience and how you meet the position requirements. These documents should be complete and ready to attach prior to applying online. Allow sufficient time to complete the online application process; you will be required to answer various questions and attach your documentation. Lodgement is system‑generated. Any submissions on or after 4:00 pm will not be accepted; late or email applications will not be considered.