Telecom Dispatcher: Protective Services & Emergency Support

Alberta Health Services; Calgary; On-site; CAD 30,000 - 60,000; Part time

Job summary

A regional health authority in Calgary is looking for a Telecom Operator to monitor radio activity, document security requests, and ensure effective communication. Candidates should have Grade 12 completion along with relevant experience and skills in customer service, problem solving, and Microsoft Office. This is a casual/relief position with varied shifts. Competitive hourly salary between $27.82 - $33.93 depending on qualifications.

Qualifications

• Completion of Grade 12.
• Completion of certificate or diploma related to Emergency Communications and Response, Law Enforcement, Security or Criminology.
• Must be eligible for Solicitor General's Community Peace Officer Level II appointment.

Responsibilities

• Monitor radio activity and receive calls for security requests.
• Provide documentation of Protective Services officers’ activities.
• Coordinate administrative assignments for Protective Services officers.

Skills

Customer service experience

Problem solving

Interpersonal skills

Critical thinking

Telephone skills

Microsoft Office proficiency

Education

Completion of Grade 12

Certificate or diploma in related field

Job description

A regional health authority in Calgary is looking for a Telecom Operator to monitor radio activity, document security requests, and ensure effective communication. Candidates should have Grade 12 completion along with relevant experience and skills in customer service, problem solving, and Microsoft Office. This is a casual/relief position with varied shifts. Competitive hourly salary between $27.82 - $33.93 depending on qualifications.