Technology Strategy Transformation - Retail Manager

Ernst & Young Advisory Services Sdn Bhd; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading global consulting firm is seeking a Manager in Technology Consulting focused on the retail sector in Toronto. You will engage with retailers to address technology needs, advise on transformation strategies, and lead enterprise projects. Ideal candidates will have a strong understanding of retail challenges, experience with enterprise systems, and excellent communication skills. This role offers a comprehensive benefits package aimed at promoting wellbeing and professional growth.

Benefits

Comprehensive medical and dental coverage

Mental health benefits

Generous paid time off

Career development programs

Volunteering opportunities

Qualifications

• Experience in technology transformation initiatives.
• Ability to navigate various retail segments.
• Proven experience across the project lifecycle in retail.

Responsibilities

• Engage with retail organizations to assess technology needs.
• Advise on tailored technology strategies for retail segments.
• Lead enterprise technology transformation projects.

Skills

Strong technology acumen

Client engagement

Understanding of the retail industry

Enterprise systems design

Communication and stakeholder management

Job description

Location: Toronto

Other locations: Primary Location Only

Requisition ID: 1670590

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The opportunity

Join EY’s Technology Consulting practice as a Manager in our Technology Strategy Transformation team, focused on the retail sector. You’ll help leading retailers navigate technology transformation, drive innovation, and deliver value across diverse retail environments.

Your key responsibilities

• Engage directly with retail organizations to understand their technology needs and challenges.
• Advise on technology strategies that address the unique differences between various retail segments, such as grocery and fashion.
• Support business case development and deployment planning for transformation initiatives.
• Collaborate with cross-functional teams to deliver solutions spanning multiple technologies.
• Lead enterprise technology transformation projects, guiding clients through the selection and implementation process.
• Contribute to project launches and ongoing client engagements.

Skills and attributes for success

• Strong technology acumen, with experience working across a range of platforms and solutions.
• Experience engaging with clients and driving transformation initiatives.
• Deep understanding of the retail industry, with the ability to speak intelligently about sector-specific challenges and opportunities.
• Proven ability to design and implement enterprise systems (ERP, OMS, POS) across full project lifecycle—from requirements through deployment and stabilization in retail organizations.
• Excellent communication and stakeholder management skills.

Ideally, you’ll also

• Have previous consulting experience (preferred, but not required).
• Bring industry experience from leading retail organizations.
• Be bilingual in English/French (preferred, but not required).

What we look for

• Technologists who are passionate about retail and eager to work across technologies, specifically ERP systems.
• Individuals who thrive in dynamic, client-facing environments and are motivated to shape the future of retail.
• Candidates with a collaborative mindset and a drive to deliver exceptional results.

What we offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Are you ready to shape your future with confidence? Apply today.

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