Technology Lead

Infosys; Mississauga; On-site; CAD 89,000 - 116,000; Full time

Job summary

A technology consulting firm is seeking a Technology Lead in Mississauga. The role involves supporting and implementing Grafana dashboards while ensuring observability across application teams. The ideal candidate will have over 7 years of IT experience, strong skills in monitoring processes, and familiarity with tools like Splunk and AWS. This position requires effective communication and problem-solving abilities, with competitive compensation in Ontario ranging from $89,004 to $115,491.

Qualifications

• Minimum 7 years of Information Technology experience.
• Self-motivated, detail-oriented, and organized.
• Ability to work in a Cloud based environment.

Responsibilities

• Provide support for the implementation of Grafana.
• Work with application teams on observability requirements.
• Take ownership from requirements gathering to platform engineering.

Skills

Creating Grafana dashboards

Monitoring and observability

Communication skills

Problem-solving abilities

Agile development environment

Education

Bachelor’s degree or foreign equivalent

Tools

Grafana

Splunk

AppDynamics

Unix

Python

Jira

ServiceNow

AWS

Job description

Overview

Infosys is seeking a Technology Lead who will be responsible for providing support for the implementation of Grafana for one of our clients. The candidate will participate in design, build, and delivery of Grafana dashboards as per application team requirements. The candidate will take full ownership from requirements gathering through to platform engineering discipline to drive observability across the line of business. The candidate will work with application teams on the design, deployment, and continuous improvement of observability requirements (i.e., logging, monitoring, and alerting). The candidate will work closely with various stakeholders, conducting tabletop discussions, performing value analyses to help define new opportunities and proposed automation solutions. Identify and drive the right balance between monitoring and efficiency gains, continually pushing to achieve higher levels of stability.

Responsibilities

• Provide support for the implementation of Grafana.
• Participate in design, build, and delivery of Grafana dashboards as per application team requirements.
• Take full ownership from requirements gathering to platform engineering discipline to drive observability.
• Work with application teams on the design, deployment, and continuous improvement of observability requirements (i.e., logging, monitoring, and alerting).

Required Qualifications

• Candidate must be located within commuting distance of Mississauga, ON or be willing to relocate to the area. This position may require travel.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 7 years of Information Technology experience.
• Candidates authorized to work for any employer in Canada without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• 7+ years of experience in creation of robust Grafana dashboards for comprehensive end-to-end monitoring.
• The ideal candidate will have a strong background in production support monitoring, with a keen understanding of the metrics that matter to both technology teams and management.
• Require experience with Splunk, AppDynamics, microservices, Spark, and log aggregation, as well as proficiency in Unix and Python for custom scripting.
• Additionally, the candidate should have good knowledge of Jira and ServiceNow to build insightful dashboards.
• Familiarity with working in a Cloud based environment (i.e. AWS).
• Strong communication skills - both written and verbal.
• Self-motivated and independently minded.
• Ability to work in an Agile Development Environment and using Jira.
• Good analytical and problem-solving abilities.
• Self-motivated, detail oriented, and organized.
• Methodical approach to problem solving.

Preferred Qualifications

• Functional knowledge both distributed and cloud environments (Public and Private Cloud is a plus).
• Financial domain knowledge is an added advantage.
• General multi-tier application architecture knowledge is a plus.
• Application development experience is a plus.

Role & Responsibilities

• Provide support for the implementation of Grafana.
• Participate in design, build, and delivery of Grafana dashboards as per application team requirements.
• Take full ownership from requirements gathering to platform engineering discipline to drive observability.
• Work with application teams on the design, deployment, and continuous improvement of observability requirements (i.e., logging, monitoring, and alerting).

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Estimated annual compensation range for the candidate based in the below location will be: Ontario: $ 89,004 to $115,491

EEO/About Us

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Country

Canada

State / Region / Province

Ontario

Work Location

Mississauga

Interest Group

Infosys Limited

Domain

Other Domain

Skillset

Domain|Communication Design|Graphic Design

Company

ITL Canada

Role Designation

835ATLDCD Technology Lead