Technician

Grill Hero; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A trusted grilling service provider in Toronto is seeking a Service Specialist to perform high-quality grill and appliance cleanings while delivering exceptional customer service. In this hands-on role, you will use your product knowledge to advise customers on services that enhance their grilling experience. Ideal candidates should enjoy helping people and have a passion for hands-on work.

Responsibilities

• Perform high-quality grilling and appliance cleanings/servicing.
• Deliver exceptional customer service as the face of Grill Hero.
• Recommend services, parts, and upgrades to improve the customer’s grilling experience.

Job description

Overview

Service Specialist Role Description:

Who is Grill Hero?

What began as a small summer venture has grown into North America’s trusted brand to offer 360-degree grill services. In doing so, Grill Hero enhances their communities ability to have a safe & enjoyable place to create memories and experiences with their friends and families. We are committed to fostering an inclusive, equitable, and barrier-free workplace that celebrates diversity.

The Hero Mission

Our mission is to enhance barbecue health, safety, and performance, helping grillers make the most of every grilling experience.

Thrive

HERO Values

HONESTY EMPATHY RELIABILITY OPENNESS

These values guide our decision-making and have allowed us to build a business based on trust, accountability to results, commitment to improvement, and our focus of Winning Together!

Day in the Life

As a service specialist, you’ll be the face of Grill Hero at our customers’ homes—performing high-quality grilling & appliance cleanings/servicing and delivering exceptional customer service. But you\'re more than just a technician: you\'re a trusted advisor. You’ll use your product knowledge and people skills to confidently recommend services, parts, and upgrades that improve the customer’s grilling experience. If you love hands-on work and enjoy helping people, this is the role for you.

Live

What We Expect: