Technical Service Representative (Full Time)

Best Buy Canada; Northeastern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail technology company is hiring a technical service representative to enhance customer service at the service desk. No prior experience is needed, as training will be provided. Responsibilities include delivering and installing services for customers and ensuring maintenance of vehicles and equipment. The role offers competitive compensation, employee discounts, and a supportive work environment in Ontario. Join us to grow your career with a dynamic team and embrace your passion for technology.

Benefits

Employee discounts on tech

Competitive compensation and benefits

Flexible schedules

Supportive leaders

Training programs

Qualifications

• Must be at least 18 years old.
• Successful completion of a criminal background check.
• Willingness to learn and grow within the role.

Responsibilities

• Create an amazing customer experience at the service desk.
• Provide delivery and installation services for customers.
• Ensure vehicles and equipment are well maintained.

Skills

Customer service enthusiasm

Adaptability to dynamic situations

Ability to lift up to 50 lbs

Valid driver's license

Job description

You’ll love it here! We are hiring immediately for a technical service representative, which we call service agent. In this role, you will take care of our customers’ service and repair needs.

No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.

Join us and grow your career with our retail team as a technical service representative.

What You’ll Do

• Create an amazing customer experience at the service desk
• Provide delivery and installation services for our customers in their homes
• Ensure vehicles and equipment are well maintained
• Cultivate an inclusive team and learning culture

What We’re Looking For

• Must be at least 18 years old
• Ability to lift up to 50 lbs
• Valid driver’s licence with a clean drivers abstract
• Successful completion of criminal background check
• Enthusiasm to support and assist our customers
• Flexibility to adapt to dynamic situations in a fast-paced environment

Why You’ll Love It Here

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (senior technical service representative, services team lead).