Technical Inside Sales

Staff Plus; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading Canadian distributor is seeking a skilled professional to provide technical support and customer service. This temporary to permanent role requires experience in customer service and a background in working with technical products. The ideal candidate will possess strong analytical skills and be familiar with office software. Full-time hours in a day shift schedule located in Scarborough, ON. Competitive salary range of CAD 45,000 to 60,000 per annum.

Qualifications

• Hands-on experience with adhesives, tapes, and chemicals.
• At least 3 years of experience in a similar role.
• Must be legally eligible to work in Canada.

Responsibilities

• Keep up to date with products and their applications.
• Analyze customer needs and recommend suitable solutions.
• Respond to customer inquiries via phone, email, or fax.

Skills

Critical thinking

Problem-solving

Communication skills

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

CRM software

Job description

We are hiring for a leading Canadian distributor and manufacturer of technical consumable materials. With access to top global brands and in-house capabilities for custom fabrication and design, they deliver innovative, made-to-order solutions backed by strong technical support and customer service. Committed to staying ahead of industry trends and continuously expanding their product offerings, they provide effective, forward-thinking solutions to meet complex material challenges.

Job Type : Temporary to Permanent

Location : Scarborough, ON

Pay : $45,000 to $60,000 per annum

Hours : Day Shift, Monday to Friday

What You\'ll Do

• Keep up to date with products and their applications
• Analyze customer needs and recommend suitable solutions
• Work with a wide range of customers across different industries
• Respond to customer inquiries via phone, email, or fax
• Enter customer orders and quotes, and follow up as needed
• Regularly update information in the CRM system
• A background in technical education is a bonus
• Hands-on experience using adhesives, tapes, and chemicals
• At least 3 years of experience in a similar role
• Experience in a related industry is a plus
• Able to use Microsoft Outlook, Excel, Word, and CRM software
• Good at analyzing information, thinking critically, and paying attention to details
• Self-motivated with strong problem-solving and negotiation skills
• Must be legally eligible to work in Canada and able to work full time hours as required by this position