Supervisor, Transportation

Gordon Food Service; Amherst; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading food service company is seeking an individual to support and train drivers, ensuring compliance with regulations, and optimizing route assignments. Key responsibilities include mentoring staff, conducting performance assessments, and maintaining administrative oversight. Strong communication and problem-solving skills are essential for success in this role.

Qualifications

• Good written and verbal communication skills.
• Ability to operate a delivery van and tractor-trailer CMV.
• Knowledge of regulatory agencies and applicable laws.

Responsibilities

• Mentors and develops transportation associates.
• Assists in hiring and training transportation staff.
• Conducts analysis of vehicle and route assignments.

Skills

Communication skills

Problem solving

Decision making

Customer service

Interpersonal skills

Time management

Organizational skills

Tools

Delivery systems

Spreadsheet software

Word processing software

Presentation software

Email applications

Job description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Overview

Position Summary: Supports the efforts of Gordon Food Service drivers in serving customers through the initial training of new drivers and on-going coaching of all drivers. Provides input to manager on individual driver performance and plans to assist drivers in the continual improvement process. May be responsible for route balancing and assignment, temp routing, dispatching, equipment assignments, and backhaul scheduling. Facilitate or assist in conducting regular driver meetings. Assure compliance with pertinent Federal, State, and Local regulations and requirements.

Responsibilities

• Mentors, motivates, and develops staff and acts as a role model and resource to them.
• Assists in interviewing, hiring, training, and retaining transportation associates.
• Assists the Transportation Manager in conducting performance assessment of staff. Initiates recognition of excellence or disciplinary action steps when appropriate.
• Conducts analysis of vehicle, driver and route assignments for high utilization; affects necessary changes to increase efficiency and lower costs.
• Regularly rides with driver to provide coaching and training. Serve as back up driver on routes to cover vacations, sick and miscellaneous coverage as appropriate.
• Performs administrative duties as assigned by the Transportation Manager.
• Serve as liaison between Sales Service Drivers, Sales, and customers to determine causes and impact of service opportunities and provide possible solutions to service issues.
• Supports other divisions when needed with a min of 2 consecutive weeks commitment.
• Ensures compliance with administrative policies, procedures, safety rules, and governmental regulations. Supports departmental goals.
• Performs other duties as assigned.

Knowledge / Skills / Abilities

• Must have Good written and verbal communication, problem solving, decision making, customer service and interpersonal skills to represent the department and speak at minor functions.
• Must have good time management and organizational skills.
• Must be courteous, motivated, flexible, open minded, a visionary, enthusiastic, encouraging, and able to delegate responsibilities.
• Must have a basic understanding of regulatory agencies and applicable laws.
• Must have good time management and organizational skills.
• Must have working knowledge of Handheld, delivery systems and backhaul systems and dispatch responsibilities.
• Knowledge of spreadsheet, word processing, presentation, email and internet software applications.
• Ability to operate a delivery van and tractor-trailer CMV
• Must be able to operate a two-wheeler with a load weighing up to 350 pounds.

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words “Accommodation Request” in your subject line.