Supervisor, Retail/Warehouse Logistics

Loblaw Companies Limited; Cambridge; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian retailer in Cambridge is seeking a full-time team leader for their transportation operations. This role involves obtaining shift updates, organizing loads, and assigning drivers in a dynamic environment, promoting inclusiveness and belonging. Ideal candidates will have strong interpersonal and customer service skills, as well as a knack for decision-making. The organization is recognized for its commitment to diversity and sustainability, offering competitive benefits and progressive career opportunities.

Benefits

Progressive careers

Comprehensive training

Flexibility

Competitive benefits

Qualifications

• Prior experience in a transportation environment is preferred.
• Ability to work in multiple systems and applications, with a quick ability to learn.

Responsibilities

• Obtain updates from prior shift, including critical information.
• Review operational needs and identify labour required.
• Select and assign drivers based on operational needs.
• Lead diverse teams that foster inclusiveness and belonging.

Skills

Excellent interpersonal skills

Ability to communicate effectively

Teamwork

Above average decision making skills

Strong customer service skills

Job description

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues. We succeed through collaboration and commitment and set a high bar for ourselves and those around us. We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

Note: Shift is 8pm to 8am, Thursday to Saturday with alternating Wednesdays

What you’ll do:

• Obtain update from prior shift (including DP times, load types, non-retail load update, other critical information)
• Review operational +/-, identify labour required by load time availability
• Review emails, confirm all loads are printed and drivers are assigned a match (reconcile), ensure loads are being completed
• Organize retail loads, non-retail loads and consolidate
• Select drivers based on operational needs and assign suitable route
• Assign drivers via driver app (see Driver App process for details)
• Provide update to following shift upon their arrival (including DP times, load types, non-retail load update, other critical information)
• Answer incoming calls as needed
• Building and leading diverse teams that foster a workplace of inclusiveness and belonging

What you bring:

• Excellent interpersonal skills, with the ability to communicate effectively with various individuals, from upper management to drivers
• Ability to work in multiple systems and applications, with a quick ability to learn
• Teammate, who is willing to assist others when needed
• Above average decision making skills
• Strong customer service skills
• Prior experience in a transportation environment is preferred

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

Employment Type: Full time Type of Role: Regular

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.