supervisor, cashiers - retail

Government of Canada; London; On-site; CAD 40,000 - 60,000; Full time

Job summary

A provincial government office in London, Ontario, is seeking a Customer Service Supervisor responsible for overseeing staff and ensuring excellent customer service. Ideal candidates will have a high school certificate and relevant experience. The role offers benefits including health and dental plans, and requires on-site presence with no remote option.

Benefits

Health benefits

Dental plan

Health care plan

Vision care benefits

Life insurance

Bonus

Qualifications

• 1 year to less than 2 years of relevant experience required.
• Experience in supervising staff and managing cash.

Responsibilities

• Authorize return of merchandise.
• Establish work schedules.
• Resolve issues including customer requests and complaints.
• Supervise and coordinate activities of workers.
• Manage cash and perform cashiering duties.

Skills

Client focus

Excellent oral communication

Attention to detail

Computer knowledge: MS Outlook

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Non-smoking
• Noisy
• Odours

Work setting

• Relocation costs covered by employer
• On-site customer service
• Supermarket/grocery store

Responsibilities

• Authorize return of merchandise
• Establish work schedules
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Manage cash
• Train staff
• Supervise staff
• Produce reports
• Perform cashiering duties
• Maintain inventory of supplies
• Provide customer service
• Handle cash transactions
• Organize tasks to accomplish the work
• Direct and control daily operations

Supervision

• 11-15 people
• Cashiers

Experience and specialization

• Computer and technology knowledge: MS Outlook

Additional information

• Transportation/travel information: Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Walking
• Standing for extended periods
• Repetitive tasks

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Judgement
• Ability to multitask

Benefits

• Health benefits
• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Life insurance

Other benefits

• Other benefits