STUDENT - Clerk - Clubhouse

Thunder Bay; Northwestern Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local government entity is hiring for a cash handling position during the golf season. Under supervision, you will manage green fees and reservations, ensuring a positive experience for visitors. Candidates should have Smart Serve certification and be knowledgeable about golf. This position requires strong customer service skills and involves weekend shifts. Join a team dedicated to providing excellent service in a friendly environment. This seasonal role also includes some light housekeeping duties.

Benefits

Seasonal employment

Shift and weekend work

Opportunities for bonding

Qualifications

• Must be knowledgeable/experienced in the game of golf.
• Related cash handling experience an asset.
• Ability to deal effectively with public and staff in a friendly, courteous manner.

Responsibilities

• Perform cash handling duties related to the sale of services.
• Collect and secure revenues from various sales.
• Communicate and enforce golf course policies.
• Respond to customer inquiries and comments.

Skills

Customer service

Cash handling

Knowledge of golf

Communication

Ability to bond

Education

Ontario Smart Serve certification

Minimum age of 18

Job description

POSITION SUMMARY

Under the supervision of the Supervisor – Golf Services, performs cash handling duties related to the sale of green fees, season passes and to the provision of other services. Facilitates the operation of the golf course tee off reservation system.

MAJOR RESPONSIBILITIES

• Collects and secures revenues from the sale of green fees, season passes, merchandise sales (i.e. alcoholic beverages), rentals and the provision of other services.
• Reconciles daily revenues and completes appropriate forms according to cash handling policies.
• Implements the Tee Off Reservation System in accordance with established policies and procedures.
• Communicates and enforces golf course policies, rules and procedures.
• Receives and responds to customer inquiries, comments and suggestions.
• Monitors merchandise inventory and rental equipment. Checks condition of rental equipment on issue and return.
• Performs light house keeping duties as necessary to maintain cleanliness of clubhouse.
• Prepares records and reports as required.
• Liaises with grounds crew on a regular basis.
• Opens and closes the clubhouse building and compounds as directed.
• Performs Starter duties as required.
• Performs such other duties as may be assigned.

QUALIFICATIONS

Education/Experience

• Minimum age of 18
• Current certifications: Ontario Smart Serve
• Must be knowledgeable/experienced in the game of golf
• Related cash handling experience an asset

Skills/Abilities

• Ability to deal effectively with public and staff in a friendly, courteous manner is essential
• Must be eligible for bonding

CONDITION OF EMPLOYMENT

• Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)

TERMS OF EMPLOYMENT

• Seasonal employment
• Position involves shift and weekend work
• Hours of work will vary

General Information

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups and women.

ONTARIO HUMAN RIGHTS CODE

It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

• Photos
• Any certificates that have photo identification
• Driver’s licences
• Police records checks

Note: The above documentation will be requested by the Human Resources & Corporate Safety Division should you be the successful applicant. If a Criminal Record Check is required it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.

ACCOMMODATION

Reasonable accommodations are available upon request for all parts of the recruitment process.

PRIVACY

Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources & Corporate Safety Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: [phone]

Application forms must reference the competition number and be submitted to Human Resources by 11:59 p.m. on the closing date.

SUMMER STUDENT REQUIREMENTS

If you are offered a position as a summer student, you will be required to show proof of completing a full-time academic year (September to April) in 2026/2027 at a school, college, university or other educational institution. You may also be required to show proof of validity of my driver’s licence, professional licences, and/or education when such certification constitutes a job requirement or corporate program requirement.