Strategic Microsoft 365 Account Manager

Workleap; Remote; CAD 75,000 - 92,000; Full time

Job summary

A leading tech company based in Canada seeks a driven ShareGate Account Manager to oversee customer relationships and drive revenue. The successful candidate will own accounts, build consultative relationships, identify growth opportunities, and collaborate with various teams. Experience in account management or sales and familiarity with Microsoft 365 is essential. This role involves proactive customer engagement and delivering outstanding value to clients. Join our innovative team committed to making work simpler and better for everyone.

Qualifications

• 2+ years of account management or sales experience in a target-driven environment.
• Strong verbal and written communication skills in English.
• Proven ability to deliver consultative, value-based customer experiences.
• Comfortable managing a dynamic pipeline and adapting to change.
• Curiosity for IT challenges and Microsoft 365.

Responsibilities

• Own a portfolio of small, medium, and large accounts throughout their entire lifecycle.
• Build consultative relationships and guide customers from onboarding to adoption.
• Identify and close expansion opportunities.
• Coordinate with Technical Support to align on customer outcomes.

Skills

Account management experience

Communication skills

Customer experience delivery

Pipeline management

Curiosity for IT

Tools

Hubspot

Outreach

Gong

Job description

A leading tech company based in Canada seeks a driven ShareGate Account Manager to oversee customer relationships and drive revenue. The successful candidate will own accounts, build consultative relationships, identify growth opportunities, and collaborate with various teams. Experience in account management or sales and familiarity with Microsoft 365 is essential. This role involves proactive customer engagement and delivering outstanding value to clients. Join our innovative team committed to making work simpler and better for everyone.