Store Operations Leader & Customer Experience Coach

Foot Locker, Inc.; Markham; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading athletic retail company in York Region is looking for a Customer Experience Leader. You will coach your team to enhance customer satisfaction, driving sales while ensuring operational excellence. With at least one year of customer-facing experience, you’ll be tasked with leading store operations and training staff. Benefits include a competitive hourly pay of $23.10, employee discounts, and opportunities for development. This role requires flexible availability, including nights and weekends.

Benefits

30-50% Employee Discount

Paid Time Off

Medical and Dental Coverage

Defined Contribution Plan

Stock Purchase Plan

Development and Advancement Opportunities

Qualifications

• 1+ year of experience in a customer-facing sales setting.
• Confident and comfortable engaging customers.
• Resourceful and able to adapt to changing demands.

Responsibilities

• Coach and motivate team to drive sales.
• Ensure high levels of customer satisfaction.
• Deliver on operational expectations and merchandising.

Skills

Leadership ability

Customer engagement

Problem analysis

Decision making

Flexibility

Job description

A leading athletic retail company in York Region is looking for a Customer Experience Leader. You will coach your team to enhance customer satisfaction, driving sales while ensuring operational excellence. With at least one year of customer-facing experience, you’ll be tasked with leading store operations and training staff. Benefits include a competitive hourly pay of $23.10, employee discounts, and opportunities for development. This role requires flexible availability, including nights and weekends.