Store Manager - Vancouver Kitsilano

Performance Inc; Burnaby; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading outdoor sports retailer in Metro Vancouver is seeking a Store Manager to drive sales and enhance customer experience. Responsibilities include leading a high-performing team, achieving sales targets, and managing store operations. Candidates should have strong leadership skills and retail experience. The role offers a competitive salary of CAD $65,000 – $85,000 per year, along with a supportive work environment.

Benefits

Competitive salary

Benefits package

Inspiring work environment

Qualifications

• Proven ability to meet and exceed sales and profit results.
• Experience as a leader with a track record of team motivation and positive sales results.
• Strong command of local language and English, both verbal and written.

Responsibilities

• Achieve sales targets, KPIs and drive profitability for the store.
• Develop and execute store-specific strategies to improve customer experience.
• Lead and manage a high-performing team of sales associates.

Skills

Strong leadership

Communication skills

Results-driven mindset

Customer-focused approach

Business trend analysis

Education

Retail operations experience

Good computer skills

Tools

Cegid

Job description

Overview

Established in 1986 in the Swedish mountains, our love for skiing in untouched terrain and embarking on adventures in the wild run deep. Our purpose is to bring this freeride spirit to the world. With our products, we aim to make adventures possible 365 days a year. Peak Performance is part of Amer Sports, a global community of recognized sports and outdoor brands. We are excited to welcome a new Store Manager to our team to help drive continued success of our Brand Store in the heart of Kitsilano in Vancouver.

At Peak Performance, we are committed to empowering an active lifestyle with a perfect mix of style and performance in a high-quality and sustainable product offering. As our Store Manager, you will be responsible for ensuring excellence in consumer experience, maximizing store sales, and leading and developing a high-performing team.

Key Responsibilities

• Achieve sales targets, KPIs and drive profitability for the store.
• Develop and execute store-specific strategies to improve customer experience and increase footfall.
• Lead and manage a high-performing team of sales associates and ensure ongoing development and motivation.
• Maintain an optimal and correct level of inventory and visual merchandising standards.
• Ensure compliance with operational and administrative policies and procedures and manage store expenses within budget.
• Build strong relationships with customers, the local community, and relevant stakeholders to drive brand awareness and loyalty.

Mandate

The store manager is expected to make decisions related to sales, customer service, team management, and inventory management that are aligned with company policies while driving the store's overall profitability and growth.

Success factors

• Exceeding sales targets while maintaining a high level of customer satisfaction and a good working environment.
• Strong leadership, motivating and coaching the store staff to perform at their best.
• Implementing efficient and effective store operations to ensure smooth and profitable daily functioning.
• Maintaining a deep understanding of the brand, products, and market trends to provide excellent customer service and optimize business opportunities.
• Continuous improvement and identifying opportunities for growth.
• Lives and leads by the values and behaviors of Peak Performance.

Capabilities

• Strong leadership and the ability to develop, inspire and motivate a team.
• Great communication skills.
• Results-driven mindset focused on achieving business objectives.
• Passion for outdoor sports and understanding of the industry and trends.
• Customer-focused approach and commitment to delivering exceptional service.
• Ability to analyze business trends and reporting to drive sales.

Education & Experience

• Proven ability to meet and exceed sales and profit results.
• Experience as a leader with a track record of team motivation and positive sales results.
• Strong command of local language and English, both verbal and written.
• Good computer skills including word processing, spreadsheets, and software programs (e.g., Cegid and employee scheduling software).
• Experience with retail operations, budgeting, planning, customer service, sales and people leadership and management.

Network – Key partners

• The community and other stores/organizations
• Event and Staff Training Specialist
• Retail Operations team
• Customer Experience & VM Team

Compensation

CAD $65,000 – $85,000 per year

We offer an inspiring work environment where our values — Passion, Togetherhood, Winning Spirit, and Responsibility — are at the core of everything we do. You will work with a team that shares a passion for sports and outdoor life. We empower the freedom to be adventurous and encourage an active lifestyle. We offer a competitive salary and benefits package. We are an international company on a growth journey with strong development opportunities.

If you are driven by our values and share our passion for outdoor sports and fashion, join our winning team. Apply now and unlock your freeride spirit.