Store Manager

RHR UK; Sutton No. 103; On-site; CAD 100,000 - 125,000; Full time

Job summary

A global coffee brand is seeking a Store Manager in Saskatchewan to drive customer service and manage a successful team. Key responsibilities include enhancing customer experiences, managing sales and profitability, and training staff to excellence. Ideal candidates will be strong leaders, ambitious, and capable of thriving in fast-paced environments. This role promises a dynamic workplace and valuable growth opportunities.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Pension scheme matched up to 10%

Incentive scheme with bonuses up to £10

Qualifications

• Strong leadership experience in managing teams.
• Ambitious character wanting to contribute to growth.
• Ability to thrive under pressure.

Responsibilities

• Drive customer service culture to enhance customer satisfaction.
• Create an inviting setting for repeat customers.
• Manage sales, profits, and team recognition.
• Train and develop team members for success.

Skills

Leadership

Customer Service

Team Development

Pressure Management

Job description

Why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10, as a bonus (store dependent)

And that's not all. Explore even more of our perks here:

We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We're interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we're heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with