Store Manager: Elevate Customer Experience in Vision Care

Luxottica; Vaughan; On-site; CAD 98,000; Full time

Job summary

A leading eyewear company in Vaughan is looking for a Store Manager to lead the team in delivering exceptional customer service and achieving key performance indicators. The ideal candidate will have over 4 years of management experience and strong communication skills. Responsibilities include training staff, analyzing store performance, and ensuring operational excellence. This role offers a competitive pay package, health care, and various employee benefits.

Benefits

Health care

Retirement savings

Paid time off

Employee discounts

Qualifications

• 4+ years of management/supervisory experience.
• Strong communicator and listener.
• Knowledge of current optical theory and merchandise.

Responsibilities

• Ensure the team provides unsurpassed Customer Service.
• Provide training and coaching to the team.
• Analyze reporting to create action plans for store KPIs.
• Attract and hire a highly engaged team.

Skills

Customer Service

Team Building

Influencing Skills

Sales Skills

Basic Math Skills

Education

High School graduate

College degree

Job description

A leading eyewear company in Vaughan is looking for a Store Manager to lead the team in delivering exceptional customer service and achieving key performance indicators. The ideal candidate will have over 4 years of management experience and strong communication skills. Responsibilities include training staff, analyzing store performance, and ensuring operational excellence. This role offers a competitive pay package, health care, and various employee benefits.