Store Manager

eBrandon; Carberry; On-site; CAD 40,000 - 50,000; Full time

Job summary

A retail store in Carberry, Manitoba is seeking a dedicated Store Manager to lead daily operations and drive sales. This role requires excellent leadership, customer service, and sales engagement to ensure the success of the team and store. The ideal candidate has retail management experience with strong interpersonal skills. Responsibilities include managing staff, overseeing inventory, and maintaining store standards. If you're proactive and enjoy a dynamic retail environment, we invite you to apply!

Qualifications

• Proficiency in English and basic math skills.
• Driver's licence required.
• Proven experience as a Sales Associate or Retail Sales Manager in a retail environment.
• Hands-on experience with POS transactions and inventory control.
• Previous experience in leading and managing a team.
• Flexible working hours including weekends and holidays will be required.
• Basic understanding of sales principles and customer service best practices.

Responsibilities

• Manage and motivate the store team.
• Oversee scheduling to ensure adequate coverage.
• Drive sales through customer engagement.
• Manage inventory and ensure store standards.
• Handle customer inquiries and complaints effectively.

Skills

Leadership abilities

Customer service focus

Communication skills

Problem-solving skills

Time management

Education

High school diploma

Certification in retail management or business

Tools

POS systems

Inventory management tools

Job description

We're looking for a motivated Store Manager to oversee daily store operations, lead a small team, and drive sales at our Carberry, Manitoba location (18 Simcoe St). This hands‑on role requires a mix of sales skills, team leadership, and customer service, all while helping the store meet its sales goals.

Key Responsibilities

• Manage and motivate a small team.
• Oversee scheduling and staffing to ensure adequate coverage during peak and off‑peak hours.
• Conduct regular team meetings to set goals, review performance, and discuss new sales strategies.
• Drive sales by engaging with customers, promoting products, and meeting sales targets.
• Handle customer inquiries and resolve complaints in a timely and professional manner.
• Ensure the team provides a high level of customer satisfaction by providing excellent service and addressing customer complaints and issues promptly.
• Oversee customer inquiries, ensuring they are handled with professionalism and attention to detail.
• Build and maintain productive, long‑term relationships with customers, fostering loyalty and repeat business.

Store Operations & Inventory

• Ensure that the store is consistently clean, organized, and visually appealing, aligning with the company's brand standards.
• Oversee inventory management, including stock ordering, receiving shipments, and maintaining accurate inventory records.
• Ensure that products are accurately priced, properly tagged, and effectively displayed, and that stock levels meet customer demand.

Administrative & Reporting

• Manage daily sales reports and track store performance, ensuring accurate data entry and up‑to‑date information.
• Process POS transactions, handle returns, and manage special orders for customers.
• Ensure compliance with store policies, procedures, and safety regulations.

Additional Responsibilities

• Wear multiple hats as needed, taking on various roles to support the store's success (e.g., assisting with product demonstrations, handling customer complaints, managing inventory, managing staff, assisting in the yard, etc.).
• Take initiative in suggesting ways to improve store design, sales tactics, and marketing activities.

Critical Attributes of the Store/Sales Manager

• Proven leadership abilities with a strong customer service focus.
• Excellent interpersonal and communication skills, with the ability to effectively interact with customers, employees, and management.
• A strategic thinker who can analyze data and develop actionable plans to increase sales and optimize store operations.
• Ability to manage multiple tasks and prioritize effectively in a fast‑paced retail environment.
• Strong problem‑solving skills, especially when it comes to addressing customer concerns and improving the overall shopping experience.
• Detail‑oriented, organized, and able to maintain store standards in both appearance and inventory management.

Qualifications

• Proficiency in English and basic math skills.
• Driver's licence required.
• Proven experience as a Sales Associate or Retail Sales Manager (or similar role) in a retail environment.
• Hands‑on experience with POS transactions, inventory control, and general store operations.
• Previous experience in leading, training, and managing a team.
• High school diploma required; additional certification in retail management, business, or marketing is a plus.
• Ability to work flexible hours, including weekends and holidays, as needed by the store.
• Basic understanding of sales principles, customer service best practices, and team management.

The Ideal Candidate

The ideal candidate is someone who thrives in a dynamic, customer‑centric environment, is passionate about sales, and enjoys leading a team to success. You are proactive, adaptable, and able to juggle multiple tasks while maintaining a positive attitude. If you are a motivated individual with a hands‑on approach to leadership and a keen eye for sales opportunities, we want you to be part of our team! To apply, please email your resume to [e-mail]

Thank you to all applicants for your interest. Only candidates selected for an interview will be contacted.