Store Leader: Grow People, Delight Pet Parents

PetSmart Store Support Group, Inc.; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading pet retail company in Edmonton is seeking a Retail Store Manager to oversee the safety of pets and the customer experience. The ideal candidate will lead a dedicated team to deliver operational excellence while driving the company's mission. Responsibilities include managing staffing, enhancing the store environment, and ensuring compliance with safety standards. Strong leadership and customer service skills are essential, as well as experience in a retail setting. Competitive benefits are offered.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP) with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong written and verbal communication skills.

Responsibilities

• Drive company culture and achieve targeted results in retail operations.
• Lead employment decisions including recruiting, coaching, and employee relations.
• Ensure a positive customer experience and maintain store standards.

Skills

Retail leadership experience

Customer-focused communication

Organizational skills

Ability to work under pressure

Tools

Computer applications proficiency

Job description

A leading pet retail company in Edmonton is seeking a Retail Store Manager to oversee the safety of pets and the customer experience. The ideal candidate will lead a dedicated team to deliver operational excellence while driving the company's mission. Responsibilities include managing staffing, enhancing the store environment, and ensuring compliance with safety standards. Strong leadership and customer service skills are essential, as well as experience in a retail setting. Competitive benefits are offered.