Store Lead: Elevate Guest Experience & Team Coaching

ARC'TERYX; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading outdoor brand is seeking a Store Lead in Burnaby, Canada. The role requires effective leadership of the store team, emphasizing customer experience and product knowledge. Ideal candidates will have leadership experience in retail, a passion for the outdoors, and strong communication skills. Responsibilities include managing store operations, training staff, and ensuring a positive guest experience. This position offers full-time or part-time options with a flexible schedule.

Qualifications

• 1-2 years of leadership experience in retail.
• Ability to lift up to 30 lbs.
• Strong written and verbal communication skills.

Responsibilities

• Lead in alignment with company values.
• Support in-store experience during shifts.
• Coach product guides to unlock their potential.

Skills

Leadership

Customer service

Communication

Coaching

Time management

Adaptability

Job description

A leading outdoor brand is seeking a Store Lead in Burnaby, Canada. The role requires effective leadership of the store team, emphasizing customer experience and product knowledge. Ideal candidates will have leadership experience in retail, a passion for the outdoors, and strong communication skills. Responsibilities include managing store operations, training staff, and ensuring a positive guest experience. This position offers full-time or part-time options with a flexible schedule.