Store Experience Leader: Elevate Customer Moments

PetSmart Store Support Group, Inc.; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading pet care company in Toronto is seeking an Assistant Store Manager Customer Experience. This role involves providing exceptional leadership, overseeing daily operations, and ensuring a great experience for pet parents. Ideal candidates will have 3-5 years of retail leadership experience and a strong focus on customer service. The position offers numerous benefits, including paid time off and career development opportunities, along with flexibility in scheduling to accommodate various needs.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 3-5 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, flexible schedule including evenings, weekends, and holidays.
• Proficiency in computer applications.

Responsibilities

• Provide exceptional leadership and service to pet parents.
• Participate in employment decisions including hiring and coaching.
• Oversee store services and operations.

Skills

Retail leadership

Customer focus

Strong communication skills

Organizational skills

Job description

A leading pet care company in Toronto is seeking an Assistant Store Manager Customer Experience. This role involves providing exceptional leadership, overseeing daily operations, and ensuring a great experience for pet parents. Ideal candidates will have 3-5 years of retail leadership experience and a strong focus on customer service. The position offers numerous benefits, including paid time off and career development opportunities, along with flexibility in scheduling to accommodate various needs.