Store Customer Experience Leader: Inspire Joy & Growth

Indigo Books & Music; Courtenay; On-site; CAD 40,000 - 55,000; Part time

Job summary

A leading retail company in Courtenay seeks a Customer Experience Leader to enhance store operations and customer satisfaction. Candidates should have 1-2 years of experience in customer service or merchandising. The role requires strong leadership abilities and a commitment to excellence in customer experience. This position may involve evening and weekend shifts, offering a dynamic work environment focused on community and diversity.

Benefits

Diversity and inclusion initiatives

Community involvement opportunities

Qualifications

• 1-2 years of experience in a customer service, merchandising or operations role.
• Demonstrated commitment to creating an exceptional employee and customer experience.
• Experience leading others.

Responsibilities

• Lead the execution of work contributing to store operations and customer experience.
• Ensure daily store operations and maintain visual standards.
• Be responsible for health and safety during shifts.

Skills

Customer service

Team leadership

Business acumen

Agility in planning

Job description

A leading retail company in Courtenay seeks a Customer Experience Leader to enhance store operations and customer satisfaction. Candidates should have 1-2 years of experience in customer service or merchandising. The role requires strong leadership abilities and a commitment to excellence in customer experience. This position may involve evening and weekend shifts, offering a dynamic work environment focused on community and diversity.