Sr. Workday Developer (6-12 month Contractor role)

Dialpad; Vancouver; On-site; CAD 164,000 - 203,000; Full time

Job summary

A leading AI-powered communications platform in Metro Vancouver is looking for a Sr. Workday Developer to enhance and configure their Workday HCM platform. This critical role involves working closely with HR, Finance, and IT to create scalable solutions, ensure data integrity, and troubleshoot production issues. Candidates should have over 7 years of Workday experience, relevant certifications, and a proven record in HCM processes. The position offers a salary range of $119,100 - $146,967 USD, highlighting the company's commitment to employee success and inclusion.

Benefits

Competitive benefits and perks

Robust training program

Inclusive workplace environment

Qualifications

• 7+ years of hands-on Workday experience with configurations and integrations.
• Proven experience with Workday Core HCM, Payroll, and Compensation.
• Active Workday Certification is required.

Responsibilities

• Own configuration lifecycle from design to deployment on Workday.
• Lead integrations with third-party systems using EIB and Core Connectors.
• Manage Workday Feature Releases and coordinate regression testing.

Skills

Workday Techno-Functional experience

Experience with HCM processes

Workday Report Writer

XML and Workday APIs

Education

Bachelor's degree in Computer Science, Information Systems, or related

Workday HCM Certification

Tools

Workday Core HCM

EIB (Enterprise Interface Builder)

Workday Studio

Job description

About Dialpad

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI‑driven insights. Visit dialpad.com to learn more.

About the Role

As a Sr. Workday developer, you’ll own the hands‑on configuration and development of solutions on the Workday HCM platform. You’ll work closely with HR Business Partners, Finance, IT, and Systems Analysts to translate complex business requirements into robust, scalable, and high‑quality functional designs and integrations. A primary focus of this role will be on enhancing and customizing our Core HCM, Payroll, and Compensation modules to optimize our employee lifecycle and HR operations. You’ll also help create a highly reliable and performant Workday environment that ensures data integrity and compliance at scale. This is a 6–12 month contract position.

This position reports to our Sr. Director of Business Applications.

What you’ll do

• Own the end‑to‑end configuration lifecycle, from design and testing to deployment of high‑quality, scalable solutions on the Workday platform.
• Lead the implementation of complex integrations with third‑party systems (Benefits, Identity Management, etc.) using EIB, Core Connectors, and Workday Studio.
• Develop and customize complex Business Processes (BPs) within Workday Core HCM, Payroll, and Compensation to support the entire employee lifecycle (hire‑to‑retire).
• Partner with HR and Finance stakeholders to translate business requirements into well‑architected technical solutions and advanced reports.
• Manage the bi‑annual Workday Feature Releases, analyzing release notes and coordinating regression testing to ensure platform stability.
• Troubleshoot and resolve complex production issues, performing root cause analysis on integrations and configuration to maintain platform health.
• Mentor stakeholders and provide technical guidance on Workday best practices, ensuring data governance and security compliance.

Skills you’ll bring

• Bachelor’s degree in Computer Science, Information Systems, Human Resources, or a related field.
• 7+ years of hands‑on Workday Techno‑Functional experience, with a proven track record of configuring complex HCM processes and building integrations.
• Proven, in‑depth experience with Workday Core HCM, Payroll, and Compensation is mandatory, as a majority of the work will be focused in these areas.
• Expertise in Workday Report Writer, Calculated Fields, EIB (Enterprise Interface Builder), Core Connectors, and Workday Studio.
• Strong technical fluency with XML, XSLT, and Workday APIs (SOAP and REST) for building complex system integrations.
• Proficiency with Workday security models, including Role‑Based, User‑Based, and Contextual Security Groups.
• Active Workday HCM Certification or Workday Pro certification is required. Additional certifications in Compensation or Absence Management are a strong plus.

Salary

British Columbia, Canada Salary Range

$119,100 - $146,967 USD

Benefits

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.

Equal Opportunity

Dialpad is an equal‑opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.