Spécialiste des certifications - Certification Specialist

Global Payments; Calgary; Hybrid; CAD 42,000 - 50,000; Full time

Job summary

A leading payment solutions provider in Calgary is seeking a candidate for a role focused on providing technical support for new products and integrations. The successful applicant will require a high school diploma, relevant experience, and bilingual proficiency in French and English. Candidates will benefit from a comprehensive benefits package and the possibility for career advancement within the company, along with flexible remote work options.

Benefits

Comprehensive benefits package

Opportunity for career advancement

Flexible remote work option

Qualifications

• 1-3 years of experience in a similar role.
• Excellent communication and writing skills for clear specifications and reports.

Responsibilities

• Provide technical support to the product group and merchants regarding new products.
• Prepare customized POS test scripts and verify results.
• Act as a Subject Matter Expert for new certifications.

Skills

Bilingual (French/English)

Excellent communication skills

Problem-solving skills

Ability to manage multiple tasks

Education

High School diploma and relevant post-secondary education or experience

Job description

Employer Industry: Payment Solutions

Why consider this job opportunity

• Salary up to $50,000/year
• Comprehensive benefits package including medical, dental, and vision care
• Opportunity for career advancement and growth within a global leader in commerce solutions
• Flexible remote work option available, with a requirement to be based in the Greater Toronto Area
• Supportive work environment that encourages continuous improvement and ownership of tasks

What to Expect (Job Responsibilities)

• Provide technical support to the product group and merchants regarding new products and integrations
• Prepare customized POS test scripts for each solution and verify results from test executions
• Act as a Subject Matter Expert for new certifications and assist external developers in resolving variances
• Develop and manage relationships with POS developers, third-party processors, and other business areas
• Coordinate testing with partner technicians to implement quality assurance procedures before POS system deployment

What is Required (Qualifications)

• High School diploma and relevant post‑secondary education or experience
• 1-3 years of experience in a similar role
• Bilingual (French/English) required
• Excellent communication and writing skills for clear specifications and reports
• Ability to manage multiple activities and tasks under time constraints

How to Stand Out (Preferred Qualifications)

• Knowledge of Tandem and Base‑24 systems
• Understanding of credit card operations (Visa, MasterCard, AMEX) and Interac regulations
• Strong problem‑solving and investigation skills