Spa Sales Associate - Dan Leckie Way

Hand & Stone Massage and Facial Spa Canada; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A well-established spa in Toronto seeks a dedicated Spa Sales Associate to enhance the customer experience. This full-time role requires excellent interpersonal skills and a passion for wellness, as the ideal candidate will assist clients with bookings and promote spa services. Join a supportive environment where you can thrive both professionally and personally, and enjoy a competitive pay structure along with flexible scheduling.

Benefits

Flexible schedules

In-depth orientation and training

Medical/dental benefits for full-time employees

Qualifications

• 1-2 years customer service and sales experience required.
• High School diploma is necessary; college/university is a plus.
• Previous spa or wellness experience preferred.

Responsibilities

• Provide high-level customer service and assist with client scheduling.
• Promote spa products and services to enhance client satisfaction.
• Maintain cleanliness and organization of the spa area.

Skills

Customer service

Sales

Interpersonal skills

Education

High School diploma or equivalency

College/university experience

Job description

Spa Sales Associate - Dan Leckie Way Toronto - Dan Leckie Way

Full Time • Toronto - Dan Leckie Way

We are looking for a dynamic individual, with great interpersonal skills, for a full-time position as a Spa Sales Associate at our well established Spa in Toronto's Dan Leckie Way / Liberty Village neighbourhood. Key responsibilities include delivering high level of customer service, meeting sales goals, effectively managing front desk and overall operational responsibilities.

Job Summary
The Spa Sales Associate plays a vital role in providing exceptional customer service and support within the spa environment. This position involves assisting clients with their needs, maintaining a serene atmosphere, and ensuring that all spa services are delivered to the highest standards. The ideal candidate will be passionate about wellness and beauty, with a strong commitment to enhancing the client experience.

Essential Job Functions

• Greet clients warmly and provide them with information about spa services and treatments.
• Assist clients in scheduling appointments and managing their bookings and processing of payments
• Business growth (promotion of membership sales, services, products)
• Maintain cleanliness and organization of the spa area, including treatment rooms and common spaces.
• Prepare treatment rooms for services, ensuring all necessary supplies are stocked and ready.
• Provide support to therapists and estheticians during treatments as needed.
• Handle client inquiries and concerns professionally, ensuring a positive experience.
• Promote spa products and services to enhance client satisfaction and retention.
• Stay informed about industry trends and new treatments to provide accurate information to clients.
• Monitoring and handling of requests/queries via media tools, email, website

Requirements

• High School diploma or equivalency, college/university will be an asset
• Minimum of 1-2 years customer service, sales experience
• Previous experience in a customer service role is preferred, ideally within a spa or wellness setting.
• Strong interpersonal skills with the ability to communicate effectively with clients and team members.
• Desire to pursue a high level of customer service
• Ability to organize and set work priorities
• Ability to work both independently and collaboratively
• Ability to exercise a high level of tact, diplomacy, professionalism and confidentiality
• Ability to work in a fast-paced environment while maintaining attention to detail
• Flexibility to work various shifts, including weekends and holidays as required
• Basic knowledge of spa treatments and products is a plus but not mandatory

Why Should You Apply? We offer a supportive, friendly environment and an attractive compensation package with a base hourly rate PLUS sales-based bonus incentives. Medical/dental benefits might become available for successful candidates working full-time. If you have the skills necessary to be a successful Spa Sales Associate, we would love to hear from you. WE ARE INTERVIEWING AND HIRING NOW!

Join our team as a Spa Sales Associate where you can contribute to creating an inviting atmosphere for our clients while promoting relaxation and well-being!

Compensation: $17.50 - $25.00 per hour

Hand & Stone is dedicated to providing quality client-centered care. We understand that our clients receive the best client-centered care when our employees are well cared for in return. That's whyIt Makes a Difference Who You Work For!

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from H&S Massage Spa Canada Corporation and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.

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Hand & Stone Spa can fulfill your career needs!

Come to work every day in a calm, peaceful, & serene atmosphere to help your clients achieve the results they are looking for.

Let us take care of the rest!

We provide:

Competitive pay structure inclusive of commissions & bonuses

Steady clientele

Flexible schedules to fit your life

In-depth orientation and follow-up in-house training (approved for CEU’s)

All supplies provided – just show up!

Spacious, well-stocked treatment rooms with state-of-the-art equipment

Uplifting team atmosphere

Hand & Stone is hands down the best place I have worked at since becoming an RMT. The environment is stress free, the hours are flexible and the team is like a second family to me. Not to mention the membership based services provide a steady flow of clients. So happy to be part of the Hand & Stone team!