spa manager

Government of Canada - Western; Banff; On-site; CAD 40,000 - 60,000; Full time

Job summary

A regional government agency in Banff seeks a supervisor for esthetic services. The ideal candidate will have 5+ years of experience in the field and strong supervisory skills. Responsibilities include managing daily operations, staff supervision, and customer service. Benefits include dental and health care plans along with gratuities. Work is strictly on-site.

Benefits

Dental plan

Health care plan

Bonus

Gratuities

Group insurance benefits

Qualifications

• 5 years or more of experience in an esthetician role.
• Supervisory experience managing 5-10 people.

Responsibilities

• Direct and control daily operations.
• Evaluate and organize daily operations.
• Address customers' complaints or concerns.
• Manage staff and assign duties.

Skills

Attention to detail

Client focus

Excellent oral communication

Excellent written communication

Team player

Education

College/CEGEP or equivalent experience

Job description

Overview Languages

English

Education

• College/CEGEP
• or equivalent experience

Experience

5 years or more

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Beauty shop or aesthetic service
• Spa
• Management
• Esthetician's salon
• Day spa

Responsibilities Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Manage contracts for advertising or marketing strategies
• Hire, train and supervise staff
• Address customers' complaints or concerns
• Manage routine office functions including reception, telephone and booking appointments
• Implement marketing activities
• Book appointments
• Manage staff and assign duties
• Provide customer service
• Supervisory Experience
• Recruit, organize, train and manage staff

Supervision

• 5-10 people

Experience and specialization Area of work experience

• Esthetician

Additional information Work conditions and physical capabilities

• Attention to detail
• Combination of sitting, standing, walking
• Fast-paced environment

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player

Benefits Health benefits

• Dental plan
• Health care plan

Financial benefits

• Bonus
• Gratuities
• Group insurance benefits