Solution Designer - REMOTE

Jobgether; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading technology recruitment agency is seeking a Solution Designer in Canada. This role focuses on optimizing the Sage platform to enhance user experience and improve operational efficiency. Responsibilities include serving as a subject matter expert, troubleshooting issues, and developing documentation. The ideal candidate should have a Bachelor’s degree, 5+ years of experience, and proficiency in JIRA and Confluence. A comprehensive benefits package and opportunities for professional development are part of the offer.

Benefits

Comprehensive benefits package

Support for working families

Opportunities for professional development

Inclusive culture promoting teamwork

Qualifications

• Minimum 5 years’ experience in relevant field, preferably healthcare software applications.
• Experience working in an Agile environment.
• Background in healthcare or pharmaceuticals is a plus.

Responsibilities

• Serve as a subject matter expert on the Sage platform.
• Develop and maintain documentation of system architecture.
• Troubleshoot and resolve user issues while providing solutions.
• Collaborate with technical teams to address complex challenges.
• Deliver training sessions and resources to educate users.
• Act as the primary point of contact for user feedback.

Skills

Analytical mindset

Excellent communication skills

Agile methodologies understanding

Education

Bachelor’s degree in information systems or related field

Tools

JIRA

Confluence

MS Office (including Visio)

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Solution Designer. In this role, you will be instrumental in optimizing the Sage platform to enhance user experience and improve operational efficiency. Your expertise will empower our teams to leverage the platform's capabilities effectively, ensuring that we meet business objectives. You will serve as a key resource for user support, documentation, and training resources, helping to shape the future of our services. By collaborating across teams and advocating for user needs, you will contribute significantly to the advancement of our technology initiatives.

Accountabilities

• Serve as a subject matter expert on the Sage platform, including its features and best practices.
• Develop and maintain documentation of existing system architecture and data flows.
• Troubleshoot and resolve user issues, providing timely solutions.
• Collaborate with technical teams to address complex challenges.
• Deliver training sessions and resources to educate users.
• Act as the primary point of contact for user feedback and improvement areas.
• Monitor platform usage trends and generate analytical reports.
• Stay updated on platform changes and communicate them to users.

Requirements

• Bachelor’s degree in information systems or related field.
• Minimum 5 years’ experience, preferably with healthcare software applications.
• Experience working in an Agile environment.
• Proficient in JIRA, Confluence, and MS Office tools including Visio.
• Strong analytical mindset and understanding of agile methodologies.
• Excellent written and verbal communication skills.
• Background in healthcare or pharmaceuticals is a plus.

Benefits

• Comprehensive benefits package focused on wellness and work-life balance.
• Support for working families including dependent care and parental leave.
• Opportunities for professional development and training.
• Inclusive culture promoting teamwork and collaboration.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.