Software Engineer (L2)

Twilio; Canada; Remote; CAD 159,000 - 235,000; Full time

Job summary

A leading communications technology company is seeking a Software Engineer to build scalable APIs for their Edge Proxy team. This remote opportunity requires 3-5 years of experience in distributed systems, along with strong skills in Java, AWS, and RESTful API design. The successful candidate will contribute to the reliability and performance of mission-critical software, while enjoying a competitive compensation and benefits package.

Benefits

Competitive pay

Generous time off

Parental and wellness leave

Healthcare benefits

Retirement savings program

Equity plan and corporate bonus plan

Qualifications

• 3-5 years of experience in software engineering with distributed systems.
• Experience supporting production applications using observability tools.
• Knowledge of HTTP and WebSockets.

Responsibilities

• Design, build, and maintain scalable Java services.
• Contribute to incident troubleshooting for high-scale software systems.
• Build scalable deployment systems using AWS and Docker.

Skills

Software engineering experience

RESTful API design and development

Production application support

Communicate effectively

Java-based applications

Cloud Technologies, especially AWS

Docker in production environments

Tools

Terraform

Buildkite

Jenkins

DataDog

Docker

Job description

Overview

At Twilio, we’re shaping the future of communications from a remote-first environment. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our remote-first culture emphasizes connection and global inclusion, so wherever you are, you’re part of a diverse team making a global impact. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Software Engineer (L2).

About the job

This position helps build the future of APIs and Developer Experiences on Twilio’s Edge. On Twilio’s Edge Proxy team, we manage a high-availability, low-latency proxy that processes Twilio’s inbound REST API traffic – over 12 billion API requests a week – with high uptime and reliability. We are looking for a Software Engineer to create a system that enables teams to build developer-friendly, scalable, and resilient APIs with minimal friction.

Responsibilities

• Design, build, and maintain massively scalable, highly reliable and resilient Java services in a fast-growing engineering-focused company
• Design and build scalable infrastructure deployment systems using Terraform, AWS, and Docker
• Contribute to incident troubleshooting, remediation, and prevention efforts for high-scale, mission-critical software systems

Qualifications

Twilio values diverse experiences and encourages everyone who meets the required qualifications to apply. If your career is just starting or not traditional, consider Twilio. We are looking for people who will bring something new to the table.

Required:

• 3-5 years of software engineering experience, working on distributed systems at scale
• Experience with RESTful API design and development
• Experience supporting production applications using observability metrics and tools (e.g., DataDog)
• Experience in a CI/CD environment with tools such as Buildkite, Jenkins, Travis CI, or others
• Strong understanding of HTTP and WebSockets
• Experience with Cloud Technologies, especially AWS
• Strong verbal and written communication skills
• Experience building and troubleshooting Java-based applications
• Knowledge of Terraform or other infrastructure as code frameworks
• Experience using Docker in production environments with Kubernetes

Location

This role is remote but not eligible to be hired in CA, CT, NJ, NY, PA, or WA.

Travel

We prioritize connection and opportunities to build relationships with customers and colleagues. You may be required to travel occasionally for project or in-person team meetings.

What We Offer

Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, a retirement savings program, and more. Offerings vary by location.

Compensation

Note: This role is open to candidates outside of certain states indicated below. The information provided is for candidates hired in those locations only. Estimated pay ranges by location are listed:

• Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: 114,600 - 143,300
• New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 121,400 - 151,700
• San Francisco Bay Area, California: 134,800 - 168,500
• This role may be eligible for Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for healthcare, 401(k), paid time off, parental leave, etc.

The successful candidate’s starting salary will be determined based on skills, experience, and geographic location.

Applications for this role are intended to be accepted until September 30, 2025 but may change based on business needs.

Twilio thinks big. Do you?

We value initiative, collaboration, and trying new things. We seek colleagues who embody our Twilio Magic. We also support volunteering and giving back to communities.

If you’re ready to unleash your full potential, apply now. If this role isn’t what you’re looking for, consider other open positions.

Equal Employment Opportunity

Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories in accordance with federal, state, and local law, including the Los Angeles County Fair Chance Act and California Fair Chance Act. Twilio participates in the E-Verify program where required by law.

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