Skywalk Operations Lead (Seasonal)

Pursuit Collection; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A tourism and hospitality company in Alberta seeks a Guest Experience Leader for their Skywalk operation. This full-time seasonal role requires leadership in hospitality excellence, managing team performance, and ensuring a memorable guest experience. Candidates should have supervisory experience in hospitality or tourism, strong communication skills, and a Class 5 Canadian driver’s license. This position offers an exciting outdoor work environment with competitive pay.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays and dining

Access to mental health resources

Qualifications

• Passion for making a difference for each guest and employee.
• Previous leadership or supervisory experience in hospitality or tourism.
• Ability to thrive in a fast-paced, high-pressure environment.

Responsibilities

• Lead and support the Interpretive Guides and Team Leads.
• Manage daily operations of the Skywalk.
• Ensure high standards of cleanliness and safety.

Skills

Leadership experience

Strong communication skills

Conflict resolution

Guest service orientation

Problem-solving skills

Education

Class 5 Canadian driver’s license

Job description

A tourism and hospitality company in Alberta seeks a Guest Experience Leader for their Skywalk operation. This full-time seasonal role requires leadership in hospitality excellence, managing team performance, and ensuring a memorable guest experience. Candidates should have supervisory experience in hospitality or tourism, strong communication skills, and a Class 5 Canadian driver’s license. This position offers an exciting outdoor work environment with competitive pay.