Shift Team Lead - Customer Experience & Operations

Starbucks; Abbotsford; On-site; CAD 30,000 - 60,000; Full time

Job summary

A popular coffeehouse chain in Fraser Valley Regional District seeks a Shift Supervisor. You'll assist the store manager in operations, lead a team, and ensure legendary customer service while maintaining a welcoming store environment. Candidates must possess customer service experience and strong interpersonal skills. This role provides an excellent opportunity to contribute to a company valued for its commitment to community and a diverse workplace.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist store manager in executing store operations.
• Deliver legendary customer service and connect with customers.
• Organize opening and closing duties as assigned.
• Follow Starbucks operational policies and ensure team compliance.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A popular coffeehouse chain in Fraser Valley Regional District seeks a Shift Supervisor. You'll assist the store manager in operations, lead a team, and ensure legendary customer service while maintaining a welcoming store environment. Candidates must possess customer service experience and strong interpersonal skills. This role provides an excellent opportunity to contribute to a company valued for its commitment to community and a diverse workplace.