Shift Supervisor: Lead Team & Deliver Legendary Service

Starbucks; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading coffee retail company is looking for a Shift Supervisor in Toronto. This role involves assisting the store manager, executing daily operations, and ensuring legendary customer service. Candidates should have experience in a retail or restaurant setting, and possess strong leadership and communication skills. The company emphasizes a diverse and inclusive workplace. Benefits include a positive work environment and support for applicants with disabilities.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Maintain a calm demeanor during high-volume periods.
• Deliver legendary customer service to all customers.
• Provide feedback to store manager on partner performance.

Skills

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee retail company is looking for a Shift Supervisor in Toronto. This role involves assisting the store manager, executing daily operations, and ensuring legendary customer service. Candidates should have experience in a retail or restaurant setting, and possess strong leadership and communication skills. The company emphasizes a diverse and inclusive workplace. Benefits include a positive work environment and support for applicants with disabilities.