Shift Supervisor: Lead Service & Team Excellence

Starbucks; Sarnia; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee retailer is seeking a Shift Supervisor in Lambton County, Sarnia. This role involves assisting the store manager in daily operations and leading a team to provide exceptional customer service. Responsibilities include managing staff, maintaining store standards, and ensuring a positive customer experience. Candidates should have a strong background in customer service and effective communication skills. This position offers an opportunity to work in a dynamic environment with a company known for its commitment to employee satisfaction.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deliver legendary customer service to all customers.
• Provide feedback to store manager on partner performance during shift.
• Maintain a clean and comfortable store environment.

Skills

Customer service experience

Effective oral communication skills

Strong interpersonal skills

Ability to direct the work of others

Ability to work as part of a team

Job description

A leading coffee retailer is seeking a Shift Supervisor in Lambton County, Sarnia. This role involves assisting the store manager in daily operations and leading a team to provide exceptional customer service. Responsibilities include managing staff, maintaining store standards, and ensuring a positive customer experience. Candidates should have a strong background in customer service and effective communication skills. This position offers an opportunity to work in a dynamic environment with a company known for its commitment to employee satisfaction.