Shift Supervisor: Lead Service & Team Excellence

Starbucks; Embrun; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading coffee chain in Embrun, Ontario, is hiring a Shift Supervisor to assist the store manager with operations during scheduled shifts. The role involves leading team members, ensuring exceptional customer service, and maintaining store standards. Candidates should possess strong interpersonal and communication skills, the ability to manage others, and customer service experience in retail or restaurants. Join a company known for its great work environment and commitment to diversity.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Model and act in accordance with Starbucks guiding principles.
• Delegate tasks to create the Starbucks Experience.
• Maintain calm during high volume periods to keep store operating to standard.
• Deliver legendary customer service to all customers.

Skills

Effective oral communication skills

Strong interpersonal skills

Ability to direct the work of others

Ability to learn quickly

Ability to work as part of a team

Knowledge of the retail environment

Job description

A leading coffee chain in Embrun, Ontario, is hiring a Shift Supervisor to assist the store manager with operations during scheduled shifts. The role involves leading team members, ensuring exceptional customer service, and maintaining store standards. Candidates should possess strong interpersonal and communication skills, the ability to manage others, and customer service experience in retail or restaurants. Join a company known for its great work environment and commitment to diversity.