Shift Manager II

Dufry; Montreal; On-site; CAD 55,000 - 69,000; Full time

Job summary

An airport restaurant management company is seeking a Manager II to assist in executing restaurant operations at Montreal Airport. The role requires a minimum of four years in the food and beverage industry and at least two years in a supervisory capacity. Bilingual candidates (English and French) are preferred due to the location's regulatory requirements. The ideal candidate will demonstrate strong leadership skills and a commitment to maintaining high operational standards. Salary range is between $40,100 and $50,065.

Benefits

Health, dental and vision insurance

Generous paid time off

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company match

Company paid life insurance

Tuition reimbursement

Employee assistance program

Training and career growth opportunities

Referral program

Qualifications

• Minimum of 4 years in food and beverage with cash handling experience.
• At least 2 years of supervisory or lead experience in a Casual Dine restaurant.
• Ability to communicate effectively in both English and French.

Responsibilities

• Assist management in executing restaurant operations.
• Manage daily activities of restaurant associates.
• Ensure compliance with safety and health standards.

Skills

Food and beverage knowledge

Customer service

Supervisory skills

Job description

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• *Company paid life insurance
• *Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Location & Compensation

Airport Location: Montreal Airport
Advertised Compensation: $40,100.00 to $50,065.00

Job Overview

The purpose of the Manager II (SMII) position is to assist Branch management in tactically executing complex Casual Dine or similar restaurant management operations. The SMII ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The SMII uses prescribed policies and procedures to make management decisions.

Essential Functions

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Assists the GM/AGM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
• Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.

Requirements

• Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
• Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards

Reporting Relationship and Schedule

The SMII position as described falls under the Fair Labor Standards act as a Non-Exempt position. The SMII position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location. The SMII position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates’ work activities during these different days and times.

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Requires a minimum of 4 years food and beverage, cash handling, and customer service experience
• Requires a minimum of 2 years supervisory or lead experience in a Casual Dine restaurant or production kitchen
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

Equal Opportunity Employer

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

Bilingual (English & French)

Les offres d'emploi exigent le bilinguisme (anglais et français) car le lieu de travail est situé dans un bâtiment réglementé par le gouvernement fédéral où les deux langues sont officielles au Canada. Job postings mandate bilingualism (English & French) because the workplace is situated in a federally regulated building where both languages are official in Canada.