Shift manager - fast food restaurant

Pizza Hut Canada; Red Deer; On-site; CAD 30,000 - 60,000; Full time

Job summary

A fast food restaurant in Red Deer seeks a supervisor to oversee food preparation staff and ensure quality service. Responsibilities include training staff, managing inventory, and addressing customer concerns. Candidates must have a secondary school certificate and some experience in food service. This permanent position offers approximately 35 hours of work per week in an energetic environment.

Benefits

Dental plan

Health care plan

On-the-job training for youth

Qualifications

• 7 months to less than 1 year of experience or equivalent experience.

Responsibilities

• Supervise and co-ordinate activities of staff.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredients and supplies for meal preparation.
• Ensure food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Establish work schedules.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Education & Experience

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year or equivalent experience

Work Setting

• Fast food outlet or concession
• Restaurant

Responsibilities

• Supervise and co‑ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 5‑10 people

Work Conditions and Physical Capabilities

• Fast‑paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Health Benefits

• Dental plan
• Health care plan

Support for Newcomers and Refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for Youths

• Offers on‑the‑job training tailored to youth

Support for Indigenous People

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for Visible Minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

Additional Information

• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week