Shift Leader - Balkan Restaurant

Banff Hospitality Collective; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Job summary

A renowned hospitality group in Banff is seeking a Shift Leader to ensure smooth restaurant operations, support team members, and manage customer relationships. Candidates should have ProServe certification, previous serving experience, and excellent communication skills. Enjoy perks like flexible hours and discounts across multiple venues. A positive team player who thrives in a dynamic environment is ideal for this role.

Benefits

35% off food, wine & sake

Flexible hours

Fun staff events

Health benefits for long-term members

Opportunities for growth & advancement

Qualifications

• ProServe certification is required.
• Previous serving and bartending experience preferred.
• Excellent communication skills essential.
• Flexible schedule required.
• Strong work ethic and positive team player.
• Previous supervisory experience is an asset.

Responsibilities

• Ensure smooth restaurant service in assistance to GM and AGM.
• Liaise with FOH & BOH teams.
• Handle customer concerns & complaints.
• Manage all FOH team members.

Skills

ProServe certification

Previous serving and bartending experience

Excellent communication skills

Flexible schedule

Strong work ethic

Positive team player

Job description

We’re seeking a Shift Leader to join us at Balkan! Fresh Mediterranean in the heart of Banff. From fresh pita wraps to mouthwatering souvlaki & plenty of vegetarian options, prepare your taste buds for fun & flavourful Mediterranean dishes paired perfectly with vibrant cocktails and fruity spirit-free drinks. Join us weekly for Greek Night with belly dancing, plate smashing and traditional dancing! OPA! Want to know more? Check us out here: https://www.banffbalkan.ca/

We Love Perks! This Position Includes:

• Live, work & play in Banff National Park!
• Flexible hours with great earning potential
• 35% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Fun staff events - Outdoor activities, PARK Cleanups, holiday parties, team socials + more
• Opportunities for growth & advancement across 15 unique venues
• Health benefits plan available for long-term team members
• Work with a company that intentionally gets you outside as well as gives back to the community

What You Have:

• ProServe certification
• Previous serving and bartending experience
• Excellent communication skills
• Flexible schedule required
• Strong work ethic and a positive team player
• Previous supervisory experience is an asset

Shift Leader

Shift leaders ensure a smooth running of restaurant service in assistance to the GM and AGM. This includes, but is not limited to liaising with FOH & BOH teams, handling customer concerns & complaints, setting up the restaurant for a successful service by managing all FOH team members

Banff Hospitality Collective is: Balkan Restaurant | Chuck's Steakhouse | High Rollers | Magpie & Stump | Park Distillery Restaurant & Bar | The Bear Street Tavern | The Bison Restaurant + Terrace | The Eddie Burger Bar | The Maple Leaf Grill and Lounge | Three Bears Brewery & Restaurant | Hello Sunshine | Lupo Italian | Bluebird Restaurant | Mount View Barbecue | Pizzeria Sophia | Are you ready to join us at Banff’s most iconic and popular downtown restaurants?

BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.

Applicants must be legally eligible to work in Canada.