Shift Lead: Drive Legendary Service & Team Excellence

Starbucks; Greater Sudbury; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain in Greater Sudbury is seeking a Shift Supervisor to assist the store manager in daily operations. The ideal candidate will have retail or restaurant experience, strong interpersonal skills, and a customer-first attitude. Responsibilities include managing store operations during shifts, training partners, and maintaining customer satisfaction. This position offers an opportunity to be part of a renowned company known for its positive workplace culture.

Qualifications

• Ability to anticipate customer needs.
• Demonstrated experience in maintaining a customer-first attitude.
• Proven ability to assist with training and mentoring team members.

Responsibilities

• Assist store manager in executing store operations during shifts.
• Deliver legendary customer service to all customers.
• Organize opening and closing duties as assigned.
• Follow health, safety, and sanitation guidelines for all products.

Skills

Customer service experience in a retail or restaurant environment

Effective oral communication skills

Ability to direct the work of others

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in Greater Sudbury is seeking a Shift Supervisor to assist the store manager in daily operations. The ideal candidate will have retail or restaurant experience, strong interpersonal skills, and a customer-first attitude. Responsibilities include managing store operations during shifts, training partners, and maintaining customer satisfaction. This position offers an opportunity to be part of a renowned company known for its positive workplace culture.