Service Transformation Consultant

Source Code; Edmonton; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading consulting firm is seeking a Service Transformation Consultant to support digital transformation initiatives in Canada. This role primarily involves remote work with occasional meetings in Alberta. The ideal candidate will have significant experience in public sector digital services and organizational development with a focus on digital transformation in large organizations. Applicants should be prepared for a potential one-year contract and may undergo a background check.

Qualifications

• 5 years of experience in a public sector digital central office.
• Demonstrated experience in organizational development focusing on digital transformation.
• Experience managing projects in a comparable organization size.

Skills

Experience with public sector central digital offices

Organizational development with digital transformation

Project management in large organizations

Job description

Job Information

Service Transformation Consultant - GOAPRDJP00000700

Location: 7000 - 113 ST, Edmonton, Alberta

Primarily work remotely; however, the Service Transformation Consultant may be required to attend meetings or work sessions in Alberta on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions. However, time to travel and any associated expenses to and from in-person work location will be at no cost to the Province.

Contract: 1 year

Background check required

Qualifications

• 5 years - Experience working with a dedicated public sector central digital office such as the UK Government Digital Service; Australian Digital Transformation Agency; Ontario Digital Service; the Canadian Digital Service; the Digital Service Division; 18F; the US Digital Service; British Columbia Government Digital Experience. Equivalent and relevant experience will be considered but must highlight specific roles in digital public sector work. Simply citing experience working for public sector IT more broadly will not be treated as qualifying


• 5 years - Experience working in a dedicated public sector central digital office (e.g. UK Government Digital Service; Ontario Digital Service; British Columbia Government Digital Experience, GoA Digital Innovation Office or its successors).


• 5 years - Demonstrated experience working on organizational development with a focus on digital transformation comparable in size and complexity for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale.

Nice-to-have

• 5 years - Experience in managing projects in an organization of comparable size and complexity to the GoA


• 5 years - Experience leading an organization through a large scale technology change impacting all levels of the organization.


• 5 years - Experience preparing and implementing government-wide strategies and/or mandates on digital and service transformations.


• 5 years - Experience with advising senior executives and preparing options for organizational design and development to facilitate transformation at scale, such as capability frameworks, toolkits, organizational structures, change management plans and workforce plans.