Service Dispatch & Resource Coordinator

Patterson Companies; Halifax; On-site; CAD 40,000 - 60,000; Full time

Job summary

A professional services company in Halifax is seeking a Service Coordinator to manage service requests and dispatch resources efficiently. The ideal candidate will have customer service experience, excellent organization skills, and proficiency in Microsoft Office. Candidates with 1-3 years in dispatching and a background in accounting are preferred. Bilingual proficiency in English and French is a plus. Join a team that values professionalism and commitment to service excellence.

Qualifications

• Excellent verbal/phone communication skills required.
• 1-3 years' experience in dispatching is essential.
• Bookkeeping/accounting experience preferred.

Responsibilities

• Triage all calls and inquiries from customers.
• Assign and schedule service requests from clients.
• Manage resources for all scheduled services.

Skills

Customer service experience

Organizational skills

Communication skills

Multi-tasking skills

Sound judgment

Education

High school diploma or relevant experience

Tools

Microsoft Office Suite 365

SAP software

Job description

A professional services company in Halifax is seeking a Service Coordinator to manage service requests and dispatch resources efficiently. The ideal candidate will have customer service experience, excellent organization skills, and proficiency in Microsoft Office. Candidates with 1-3 years in dispatching and a background in accounting are preferred. Bilingual proficiency in English and French is a plus. Join a team that values professionalism and commitment to service excellence.