Service Advisor

Sault Community Career Centre; Sault Ste. Marie; On-site; CAD 40,000 - 60,000; Full time

Job summary

A local automotive service center is looking for a self-motivated Service Advisor to handle customer inquiries professionally. The role requires automotive knowledge, strong customer service skills, and proficiency with computers. Responsibilities include creating work orders, scheduling follow-up services, and documenting repairs accurately. Ideal candidates should have prior experience in the automotive sector. Apply via email with a cover letter and resume to [e-mail].

Qualifications

• Experience in customer service within the automotive sector.
• Strong understanding of automotive technology and repair processes.
• Ability to communicate effectively with customers.

Responsibilities

• Create work orders based on customer concerns about their vehicles.
• Schedule follow-up services as required.
• Document accurate information on repairs performed.

Skills

Customer service skills

Automotive technology knowledge

Computer proficiency

Ability to manage multiple tasks

Job description

Team Automotive Repair Center Inc. is seeking a Service Advisor.

We are looking for a self‑motivated, energetic Service Adviser who is eager to deal with customers in a professional & respectful way. This individual will have experience in some kind of customer service field in the automotive sector. Training on our systems will be provided.

Job Description

• Ability to use a computer proficiently
• Excellent customer service skills
• Strong understanding of Automotive technology and repair processes
• Take customers concerns regarding their vehicle and create Work orders
• Ability to manage multiple tasks, appointments and customer interactions efficientlyAbility to look up auto parts and order from various suppliers
• Answer customers questions and concerns
• Advise the customer on any preventative maintenance services
• Schedule any follow up service required
• Able to estimate the timeline for repairs on vehicles
• Document accurate information on the repairs performed on each vehicle
• Experience in the Auto Industry is a necessity

How to Apply

Email cover letter including any relevant experience along with your resume to: [e-mail]