Service Account Manager

Flynn Group of Companies; Victoria; On-site; CAD 80,000 - 90,000; Full time

Job summary

A leading service provider is seeking a Service Account Manager in Victoria. This role focuses on growing the service business by building strong client relationships and managing service requests. The ideal candidate will have over 5 years of sales experience, exceptional communication skills, and an ability to multitask effectively in a fast-paced environment. The position offers a competitive salary of $80,000 - $90,000 per year, along with benefits and career development opportunities.

Benefits

Competitive wages and benefits

Structured bonus plan

RRSP matching

Vehicle allowance

Career development courses

Qualifications

• A minimum of 5 years of Sales experience.
• Exceptional communication and organizational skills, with strong time management abilities.
• Proven ability to multitask and thrive in a fast-paced, collaborative environment.

Responsibilities

• Build and maintain long-term relationships with clients to grow the roofing service business.
• Collaborate with local and national teams to support client needs.
• Communicate with customers to understand their requirements and offer tailored service solutions.
• Follow up on quotes, tenders, and service opportunities.
• Represent the company at industry events and client meetings.

Skills

Sales experience

Communication skills

Organizational skills

Time management

Multitasking

Client service

Business growth mindset

Proficiency in MS Office

Job description

Flynn Canada Ltd, is searching for a Service Account Manager to join our Victoria team. The position of ‘Service Account Manager’ is a skilled role, in which the Account Manager focuses on growing the Service business through building and maintaining relationships. This position is also responsible at times for estimating the cost to supply products and services in order to complete the repairs needed. This position works closely with the service manager in order to keep up to date with the department workload, customer leads and communication within the team. As this role is dedicated to Service operations you will be required to respond to multiple requests and prioritize accordingly.

A Day in the Life

• Build and maintain long-term relationships with clients to grow the roofing service business.
• Collaborate with local and national teams to support client needs and promote Flynn’s brand.
• Communicate with customers to understand their requirements and offer tailored service solutions.
• Follow up on quotes, tenders, and service opportunities to ensure client satisfaction.
• Represent Flynn at industry events and client meetings.
• Support marketing efforts through strategic initiatives and social media engagement.
• Prepare accurate takeoffs, estimates, and work orders in a timely and professional manner.
• Deliver virtual presentations to clients and stakeholders.
• Contribute to business development and support corporate initiatives.

What We Offer

• Competitive wages and benefits
• Structured bonus plan
• RRSP matching
• Vehicle allowance
• Great environment where our motto is “Flynn Family Winning Together”
• On-going career development courses and programs through our in-house Flynn University

What We Are Seeking

• A minimum of 5 years of Sales experience.
• Exceptional communication and organizational skills, with strong time management abilities.
• Proven ability to multitask and thrive in a fast-paced, collaborative environment.
• A relationship-focused mindset with a passion for client service and business growth.
• Entrepreneurial spirit and drive to expand Flynn’s service offerings.
• Proficiency in MS Office.

$80,000 - $90,000 a year