SERVER - IRD

Hard Rock Hotels; Ottawa; On-site; CAD 32,000 - 48,000; Full time

Job summary

An exceptional venue in Canada's capital city is redefining entertainment and hospitality. This role offers the chance to provide world-class service in a vibrant atmosphere filled with music and excitement. As part of a dynamic team, you'll ensure guests receive the ultimate rock star treatment, delivering food and beverages while maintaining a clean and welcoming environment. If you thrive in a fast-paced setting and are passionate about hospitality, this opportunity is perfect for you. Join a company that values diversity and fosters an inclusive workplace culture where every team member can shine.

Qualifications

• Minimum six months of related experience required.
• Ability to stand and sit for extended periods.

Responsibilities

• Provide prompt, friendly service to all food and beverage guests.
• Deliver and serve food and beverages to guest rooms.

Skills

Customer Service

Communication

Attention to Detail

Job description

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

• Provide prompt, friendly, courteous service to all food and beverage guests.
• Deliver and serve food and beverages, amenities to guest’s rooms as well as designated areas within the hotel and casino.
• Monitor accuracy of the order and review the order with the guest to ensure guests received the proper order.
• Speak to guests and co-workers using clear, appropriate and professional language.
• Monitor guest room corridors for obstructions, service, safety, and well-being of guests.
• Complete open and closing side duties during the shift.
• Maintain cleanliness of work areas throughout the shift, practicing clean as you go procedures.
• Notify management of maintenance repair issues.
• Complete any additional reasonable requests by management.

Qualifications

Minimum six (6) months of related experience required.

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest; however, only those being considered for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.