Senior UX Manager: Strategy, Systems & Leadership

Aviva; Markham; Hybrid; CAD 115,000 - 135,000; Full time

Job summary

A major insurance firm is looking for a UX Manager to lead and shape the future of their digital products. The role involves tackling design challenges and mentoring a design team to create accessible experiences for policy management. Candidates should have over 6 years in UX design, including 2 years in a leadership role, and strong understanding of user-centric methods. The position offers a salary between $115,000 and $135,000, a hybrid work model, and opportunities for professional development.

Benefits

Annual bonus eligibility

Competitive vacation package

Health benefits

Qualifications

• 6+ years of experience in UX, product design, or service design, with at least 2 years in a people-management role.
• Proven experience designing authenticated or account-based digital experiences in regulated environments.
• Strong understanding of UX best practices, user-centered methods, and accessibility standards.

Responsibilities

• Define and evolve UX strategy for signed-in experiences.
• Ensure experiences are consistent, scalable, and aligned with design systems.
• Lead, coach, and develop UX team members.

Skills

UX design

User-centered design

Coaching and mentoring

Research-driven design

Problem-solving

Education

6+ years in UX or product design

2 years in people management

Tools

Analytics tools

Design systems knowledge

Job description

A major insurance firm is looking for a UX Manager to lead and shape the future of their digital products. The role involves tackling design challenges and mentoring a design team to create accessible experiences for policy management. Candidates should have over 6 years in UX design, including 2 years in a leadership role, and strong understanding of user-centric methods. The position offers a salary between $115,000 and $135,000, a hybrid work model, and opportunities for professional development.