Senior Travel Counselor: Craft Perfect Global Trips

Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland; Mississauga; On-site; CAD 45,000 - 60,000; Full time

Job summary

A global leader in travel management seeks a Senior Travel Counsellor in Mississauga. The role involves creating travel arrangements, delivering excellent customer service, and building client loyalty. Applicants should have 3-5 years of experience in the travel industry, strong communication skills, and proficiency in related technology. Join a team that values collaboration and strives for the perfect travel experience for every client while adapting to their unique needs.

Qualifications

• 3-5 years’ experience in the travel industry in a similar position or in a customer service center required.
• Superior written and verbal communication skills (in person and on phone).
• Very customer focused and service oriented.

Responsibilities

• Delight the traveler/travel arranger.
• Create domestic and international travel arrangements.
• Build credibility and loyalty to CWT.

Skills

Customer focus

Travel industry experience

Problem-solving

Communication skills

Technology proficiency

Education

Minimum High School diploma or equivalent

Tools

Microsoft Excel

Avaya phone system

Moxie

Power Express

Job description

A global leader in travel management seeks a Senior Travel Counsellor in Mississauga. The role involves creating travel arrangements, delivering excellent customer service, and building client loyalty. Applicants should have 3-5 years of experience in the travel industry, strong communication skills, and proficiency in related technology. Join a team that values collaboration and strives for the perfect travel experience for every client while adapting to their unique needs.