Senior Technician Security

Paladin Technologies; Kitchener; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading security systems company in Kitchener seeks a Senior Technician - Security to install and service electronic security systems. Candidates should have over 5 years of experience, strong technical skills, and the ability to lead junior technicians. This role involves a mix of technical responsibilities and administrative duties, requiring excellent communication and physical capabilities.

Qualifications

• 5+ years of experience in a technical role within the integrated security industry.
• Excellent written and verbal communication skills.
• Valid Driver’s License with a clean driving record.
• Ability to lift 50 lbs consistently.

Responsibilities

• Installing and servicing electronic security systems.
• Troubleshooting and maintenance of security systems.
• Administrative duties including project updates.
• Leading projects at a site level.

Skills

Team leadership

Client relationship building

Troubleshooting

Communication

Physical fitness

Education

Postsecondary training in electronics or equivalent

Vendor Certification in low voltage systems

Tools

Power tools

Hand tools

Job description

Overview

As a Senior Technician - Security with Paladin Technologies, you will collaboratively review, understand, analyze (for correctness), and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations. This role requires the ability to properly complete installations, follow the BOM, and make adjustments or find alternative solutions as needed to complete installations to client satisfaction. We expect all employees to represent Paladin professionally in line with our values of a leadership mindset, people development, teamwork, and client focus. Though based in Toronto, you may be required to travel to job sites throughout the region.

RESPONSIBILITIES

• Installing and servicing electronic security systems, including access control, CCTV, and intrusion alarms
• Pre-wiring, installing, programming, commissioning, troubleshooting, and maintenance
• Prepare and execute Acceptance Testing Plans that meet contract, client and future service needs
• Assist in system design and layout
• Provide customers with training for proper system usage and respond to technical inquiries
• Build relationships with clients and prospects for future opportunities
• Administrative duties including project updates to Project Managers and completing and filing all project documentation
• Perform other tasks as required
• Support, lead, and mentor team members
• Design systems and layout
• Lead projects at a site level and manage a team of junior technicians as necessary
• Maintain a high level of safety and professionalism
• Work at required heights utilizing ladders, scaffolding, lifts, or other equipment
• Work in confined spaces as necessary

REQUIRED QUALIFICATIONS

• 5+ years of experience in a technical role within the integrated security industry
• Postsecondary training in electronics or equivalent is considered an asset
• Vendor Certification in low voltage systems is preferred
• Excellent written and verbal communication skills
• Valid Driver’s License with clean driving record
• Ability to use hand and specialty tools associated with the industry
• Ability to lift 50 lbs consistently
• Able to work independently
• Night shift 5pm - 12am may be required
• Strong interpersonal skills

SUCCESS FACTORS

• Adaptability: Quickly adapt to deliver on desired outcomes for our clients
• Accountability: Own your work from start to finish
• Service Orientation: Strive to exceed customer expectations
• Innovation: Always look for new ways to add value
• Technical knowledge: continuously build your skill set and demonstrate abilities

PREFERRED QUALIFICATIONS

• Postsecondary training in electronics or equivalent
• In-depth knowledge of industry standards and best practices for copper and fiber optic cabling systems
• Experience leading and managing a team of cabling technicians
• Access Control: Lenel, Software House, Avigilon, Identiv, Honeywell, Open Path, RS2, S2, AMAG, Gallagher, Open Options
• Intrusion: DMP, DSC, Honeywell, Bosch
• Locking Hardware: Maglocks, Strikes, Mortise, Cylindrical, ADA applications

PHYSICAL DEMANDS

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• Regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop; use hands to finger, handle, and feel objects; type on keyboard; reach with hands and arms; talk and hear
• Specific vision abilities include close vision, distance vision, depth perception, and the ability to adjust focus
• Power tools may be required
• Must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8 meters

Equal Opportunity

Paladin Technologies is an equal opportunity employer. We welcome candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you need accommodation for any part of the application process, please contact Human Resources.