Senior Technical Specialist – Aviation Claims

The James Allen Companies Inc; Canada; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading company in the aviation sector is seeking a Senior Technical Specialist for Aviation Claims. This role requires extensive claims experience, particularly in aviation insurance. The candidate will manage claims, conduct investigations, and communicate with various stakeholders. Strong interpersonal and organizational skills are essential, along with a bachelor's degree and proficiency in Microsoft Office. The position involves approximately 35% travel.

Qualifications

• Minimum of 7+ years of claims experience required.
• Previous experience in aviation insurance or risk management is preferred.

Responsibilities

• Direct management of first- and third-party aviation claims from start to finish.
• Conduct on-site aircraft accident investigations and surveys of aircraft and property damage.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Senior Technical Specialist – Aviation Claims

Experience:
Minimum of 7+ years of claims experience required. Previous experience in aviation insurance or risk management is preferred. A pilot’s license is a plus.

Education:
Bachelor’s degree (4-year college degree) required.

Career Level:
Professional

Qualifications:
This position requires strong interpersonal, organizational, and communication skills. Candidates must be proficient in Microsoft Office and able to work effectively in a fast-paced, team-oriented environment. The ability to prioritize and manage fluctuating workloads is essential. Approximately 35% travel is required and may vary based on caseload.

Essential Duties and Responsibilities:

• Direct management of first- and third-party aviation claims from start to finish

• Inspect risks, assess damages, and accurately complete all phases of the adjusting process to ensure proper indemnification in accordance with policy coverages

• Review new losses, analyze coverage, initiate contact with relevant parties, and resolve any coverage issues

• Conduct on-site aircraft accident investigations and surveys of aircraft and property damage

• Communicate with policyholders, claimants, witnesses, attorneys, and others to gather necessary information, especially for contested claims

• Provide oversight and direction to panel attorneys handling litigated claims

• Prepare and submit detailed reports on investigative findings and claim settlements

• Report to management outlining key issues, evaluations, and recommended solutions

• Make underwriting recommendations for proper policy rating

• Apply knowledge of aviation industry practices and procedures throughout the claims process