Senior Site Reliability Engineer (SRE) - Remote Role US or Canada

Vitech; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A fintech technology leader is seeking a Senior Site Reliability Engineer to manage their AWS-based technology stack and enhance system reliability. The role involves collaborating across teams to implement SRE strategies, automating database operations, and ensuring high availability of services. Candidates should have experience in AWS and database management, along with strong communication skills. Join a dynamic team dedicated to innovation and transformation in fintech.

Benefits

Competitive compensation package

Comprehensive benefits

Qualifications

• Proven hands-on experience as an SRE for critical applications.
• 4+ years of experience in AWS and hosting applications.
• 3+ years of managing relational databases, including performance issues.

Responsibilities

• Manage AWS cloud-based technology stack.
• Define SRE strategy and goals aligned with company objectives.
• Automate database operations using tools like Terraform.

Skills

Cross-functional full-stack knowledge

Hands-on experience as an SRE

Experience in AWS public cloud

Understanding of AWS networking concepts

Education

Bachelor's degree in Computer Science or related field

Tools

Terraform

AWS Aurora PostgreSQL

Docker

Kubernetes

Job description

Overview

At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG.

We offer a competitive compensation package along with comprehensive benefits that support your health, well-being, and financial security. Senior Site Reliability Engineer (SRE)

Location: Canada or United States (Remote Role)

Senior Site Reliability Engineer (SRE) – Join Our Global Engineering Team

At Vitech we believe that excellence in production systems starts with engineering-driven solutions to operational challenges. Our Site Reliability Engineering (SRE) team is at the heart of ensuring seamless performance for our clients, preventing potential outages, and proactively identifying and resolving issues before they arise. Our SRE team is a diverse group of talented engineers across India, the US, and Canada. We have T-shaped expertise spanning application development, database management, networking, and system administration across both on-premise environments and AWS cloud. Together, we support mission-critical client environments and drive automation to reduce manual toil, freeing our team to focus on innovation.

About the Role: Senior SRE

As an SRE, you’ll be a key player in revolutionizing how we operate production systems for single and multi-tenant environments. You'll support SRE initiatives, support production, and drive infrastructure automation. Working in an Agile team environment, you’ll have the opportunity to explore and implement the latest technologies, engage in on-call duties, and contribute to continuous learning as part of an ever-evolving tech landscape. If you’re passionate about scalability, reliability, security, and automation of business-critical infrastructure, this role is for you.

What you will do:

• Own and manage our AWS cloud-based technology stack, using native AWS services and top-tier SRE tools to support multiple client environments with Java-based applications and microservices architecture.
• Define SRE strategy, vision, and goals aligned to Vitech’s overall objectives. Establish roadmaps and plans for improving system reliability, scalability, and efficiency.
• Collaborate with Architecture review boards, Solution Architects, engage in viable solutions reviews/implementations.
• Design/refine and implement SLIs and SLOs that cover a broad spectrum of SRE – availability, performance, and error budgeting.
• Design, deploy, and manage AWS Aurora PostgreSQL clusters for high availability and scalability. Optimize SQL queries, indexes, and database parameters for performance tuning.
• Automate database operations using Terraform, Ansible, AWS Lambda, and AWS CLI. Manage Aurora’s read replicas, auto-scaling, and failover mechanisms.
• Enhance infrastructure as code (IaC) patterns using technologies like Terraform, CloudFormation, Ansible, Python, and SDK. Collaborate with DevOps teams to integrate Aurora with CI/CD pipelines.
• Provide full-stack support, as per assigned schedule, on applications across technologies such as Oracle WebLogic, AWS Aurora PostgreSQL, Oracle Database, Apache Tomcat, AWS Elastic Beanstalk, Docker/ECS, EC2, S3, etc.
• Troubleshoot database incidents, perform root cause analysis, and implement preventive measures. Document database architecture, configurations, and operational procedures.
• Ensure high availability, scalability, and performance of PostgreSQL databases on AWS Aurora. Monitor database health, troubleshoot issues, and perform root cause analysis for incidents.
• Embrace SRE principles such as Chaos Engineering, Reliability, Reducing Toil, etc.

What We're Looking For:

• Proven hands-on experience as an SRE for critical, client-facing applications, with the ability to dive deep into daily SRE tasks, manage incidents, and oversee operational tools.
• 4+ years of experience developing and/or administering software in AWS public cloud and deep level experience in hosting applications in AWS (EC2, EBS, ECS/EKS, Elastic Beanstalk, RDS, CloudWatch).
• 3+ years of experience in managing relational databases (Oracle, and/or PostgreSQL) in both cloud and on-prem environments, including SRE tasks like backup/restore, performance issues and replication.
• Demonstrable cross-functional full-stack knowledge with compute, storage, networking, security and databases.
• Strong understanding of AWS networking concepts (VPC, VPN/DX/Endpoints, Route53, CloudFront, Load Balancers, WAF).
• Experience with containerized applications (Docker, Kubernetes, ECS). Leverage AWS Aurora features (e.g., read replicas, auto-scaling, multi-region deployments) to enhance database performance and reliability.
• Familiarity with Datalake architecture, Elasticsearch, Zookeeper, DynamoDB, a plus.
• Familiarity with tools like pgAdmin, psql, or other database management utilities. Automate routine database maintenance tasks (e.g., vacuuming, reindexing, patching). Knowledge of backup and recovery strategies (e.g., pg_dump, PITR).
• Set up and maintain monitoring and alerting systems for database performance and availability (e.g., CloudWatch, Honeycomb, New Relic, Dynatrace).
• Work closely with development teams to optimize database schemas, queries, and application performance. Provide database support during application deployments and migrations.
• Hands-on experience with web/application layers (Oracle WebLogic, Apache Tomcat, AWS Elastic Beanstalk, SSL certificates, S3 buckets).
• Automation experience with Infrastructure as Code (Terraform, CloudFormation, Python, Jenkins, GitHub/Actions). Knowledge of multi-region Aurora Global Databases for disaster recovery.
• Scripting experience in Python, Bash, Java, JavaScript, Node.js.
• Oversee and streamline change management procedures, efficiently handling daily production change requests to ensure seamless operations.
• Excellent written/verbal communication, critical thinking.

Join Us at Vitech!

At Vitech, we believe in empowering our teams to drive innovation through technology. If you thrive in a dynamic environment and are eager to drive innovation in SRE practices, we want to hear from you!

You’ll be part of a forward-thinking team that values collaboration, innovation, and continuous improvement. We provide a supportive and inclusive environment where you can grow as a leader while helping shape the future of our organization.

About Vitech

At Vitech, Your Expertise Drives Transformative Change in Fintech

For over 30 years, Vitech has empowered leading players in insurance, pensions, and retirement with cutting-edge, cloud-native solutions and implementation services. Our mission is clear: harness technology to simplify complex business processes and deliver intuitive, user-centric software that propels our clients\' success.

At Vitech, you won’t just fill a position; you’ll join a purpose-driven team on a mission that truly matters. Innovation is at our core, and we empower you to push boundaries, unleash creativity, and contribute to projects that make a real difference in the financial sector. Though our name may be new to you, our impact is recognized by industry leaders like Gartner, Celent, Aite-Novarica, ISG, and Everest Group.

Why Choose Us?

With Vitech, you won’t just fill a position; you’ll be part of a purpose-driven mission that truly matters. We pursue innovation relentlessly, empowering you to unleash your creativity and push boundaries. Here, you’ll work on cutting-edge projects that allow you to make a real difference—driving change and improving lives.

We value strong partnerships that foster mutual growth. You will collaborate with talented colleagues and industry leaders, building trust and forming relationships that drive success. Your insights and expertise will be essential as you become an integral part of our collaborative community, amplifying not just your career but the impact we have on our clients.

We are committed to a focus on solutions that makes a tangible difference. In your role, you will embrace the challenge of understanding the unique pain points faced by our clients. Your analytical skills and proactive mindset will enable you to develop innovative solutions that not only meet immediate needs but also create lasting value. Here, your contributions will directly influence our success and propel your professional growth.

At Vitech, we foster an actively collaborative culture where open communication and teamwork are paramount. With our “yes and” philosophy, your ideas will be welcomed and nurtured, allowing you to contribute your unique insights and perspectives. This environment will enhance your ability to work effectively within diverse teams, empowering you to lead initiatives that result in exceptional outcomes.

We believe in remaining curious and promoting continuous learning. You will have access to extensive resources and professional development opportunities that will expand your knowledge and keep you at the forefront of the industry. Your curiosity will fuel innovation, and we are committed to supporting your growth every step of the way.

In addition to a rewarding work environment, we offer a competitive compensation package with comprehensive benefits designed to support your health, well-being, and financial security.

At Vitech, you’ll find a workplace that challenges and empowers you to make meaningful contributions, develop your skills, and grow with a team that’s dedicated to excellence. If you’re ready to make a real impact in fintech and join a forward-thinking organization, explore the incredible opportunities that await at Vitech. Apply today and be part of our journey to drive transformative change!