Senior Product Manager, Restaurant Solutions (Hybrid)

Moneris; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading financial services provider in Toronto is seeking a Senior Product Owner to manage the product roadmap for their restaurant platform. In this hybrid role, you will collaborate with cross-functional teams to develop user-friendly product features, ensuring alignment with customer needs. The ideal candidate has over 5 years of experience in product management, particularly within SaaS and payment systems. A comprehensive total rewards program and a dedication to inclusion are part of the offer.

Benefits

Comprehensive Total Rewards Program

RRSP matching & defined contribution pension plan

Learning & development programs

Wellness and health support

Company-wide paid year-end closure

Diversity, Equity and Inclusion initiatives

Qualifications

• 5+ years of Product Management experience with a track record in developing product roadmaps.
• Experience with SaaS, POS and/or payments is ideal.
• Record of identifying opportunities, gaps, or improvements.

Responsibilities

• Manage the product roadmap for restaurant partner solutions.
• Work with design and engineering to ship and improve product features.
• Gather and create product requirements and provide product support.

Skills

Product Management

Problem-solving

Customer collaboration

Data-driven decision making

Education

University degree in Business/Marketing/Commerce or related field

Tools

SaaS

POS systems

Payments systems

Job description

Your Moneris Career - The Opportunity

We are looking for a Senior Product Owner to manage the product roadmap for our restaurant platform guided by our overall enterprise mission. As a Senior Product Owner at Moneris, you’ll collaborate with teams across the organization, work with design and engineering and directly with merchants to build a unified solution for restaurants.

Are you customer-obsessed with experience with the restaurant industry?

Do you excel at solving complex problems by offering simple and easy-to-use products?

Are your decisions motivated by data, customer feedback, and an understanding of the market?

Are you able to translate customer needs and product vision into experiences that delight customers and simplify their lives?

If you answered yes to any the above, then we should talk.

Location: You will be based in our Toronto office and will work in a hybrid model.

Reporting Relationship: You will report to the Director of Product.

Your Moneris Career - What you’ll do

• Be the product manager for our restaurant partner solutions
• Work with designers and developers to concept, prototype, ship, and improve product features
• Define the value and develop business cases for the product and support messaging, communication, and customer outreach
• Work directly with customers through close collaboration with sales and other customer-facing teams and be the champion for the customer internally
• Manage all elements of the product life cycle including gathering and creating product requirements, introducing new features (including determining the appropriate product solution bundle), retiring outdated or redundant features, and providing product support for product launches
• Identify main success and performance metrics for the product you own and adjust to achieve targets

Your Moneris Career - What you bring

• 5+ years of Product Management experience (or equivalent) with a track record in developing product roadmaps and requirements gathering
• Experience with SaaS, POS and/or payments is ideal
• Experience with the software development product lifecycle
• Record of identifying opportunities, gaps, or improvements, and recommending solutions to complex issues
• Have an entrepreneurial mindset with providing compelling strategies
• University degree in Business/Marketing/Commerce or related field. Equivalent job experience can be considered as a substitution

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)
• RRSP matching & defined contribution pension plan
• Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program
• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture
• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter
• Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.